For the last thirteen years across Teddington, Richmond, Twickenham and many more areas we have been dedicated to performing high quality care. Ensuring your loved ones receive the care they deserve.
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Mariecar is our operations Manager, she has been with us for over eleven years and has progressed through practically every role available. Her wealth of knowledge and experience makes her an invaluable member of our team.
Mariecar Lightwood- Clark
Edgars loving, kind yet professional nature means he is an effective Field Care Supervisor. In this role he advises and supports our Care Professionals ensuring that the care they are providing is of the highest quality
Field Care Supervisor
Clair is our Head of Quality and has been a member of our team for nearly four years. She ensures our quality compliance whilst also managing and supporting the Field Care Supervisors.
Head of Quality
Max is our Recruitment Manager who has been with us for over four years now, his eye for quality and talent is a testament to the brilliance of our office team and our Care Professionals. His eye for quality is also seen in his involvement in our advertising.
Elaine is one of our longest serving team members, being a part of Home Instead Richmond for over seven years. Being a Field Care supervisor, she visits clients and ensures all needs are being met and that they are receiving a quality service.
Field Care Supervisor
Jessica is our Care Consultant her unwavering attention and care to her role means she makes a real difference to all our client's lives. She takes her time to carefully construct care plans and find perfect client – Care Professional matches.
Joy is our newest member of the team. Her organisational skills ensure that the client schedules are organised and sorted, further ensuring high quality care.
Bano ensures clients needs are being met and that they are consistently receiving a quality service. She also part time assists with our accounting team.
Field Care Supervisor / Accountant
Elizabeth has been with us for just over a month. In her role she works with the team, clients and Care Professionals organising schedules for visits.
Clare is new to Home Instead Richmond, with over 10 years of experience as a Live in Care Manager she ensures the highest standards of professional practice and that each client receives personal care appropriate for their individual needs.
Live in Care Manager
Suzanne is based over in South Africa, her role includes recruiting carers for our Live In Side, co ordinating the carers and allocating them their positions. Her meticulous approach to her work ensures we carry our high quality into Live in Care.
Suzanne Van Greuning
Live In Recruiter and Care Co-ordinator
Miriam makes sure the schedules are in place and that CPs rota is correct whilst also dealing with sickness and holiday cover. She also makes sure we have the right tools and knowledge to make a strong team and to carry on providing a quality service.
Senior Care Co-ordinator
Claudia has been with us for over 15 months, managing Client queries, carrying out risk assessments with medical practitioners, overseeing referrals to other medical practitioners, training care professionals. Just to name a few of her responsibilities.
Live-in Field Care Supervisor
“Delightful, kind and empathetic carers, who have established a warm and responsive relationship with our mother.”
They have met and indeed surpassed my expectations: their whole approach has been professional yet caring and sensitive, the whole process of assessing and providing care has been superb.
Home Instead Richmond’s care of my aunt has been absolutely fantastic on all fronts – both from the carers and from management. They have looked after my aunt’s needs as if she were one of their own family. Such reassurance is indeed priceless.
I have felt fully supported throughout the process and everyone who was involved in my mother’s care has been incredibly kind, efficient and empathetic.My mother was beautifully looked after, I cannot recommend Home Instead highly enough.
FG (Daughter of Client)
They go the extra mile when you need them to whether it is for a sudden illness, hospital stay or need to change the care plan. They really do mean it when they say they put their clients first.
LR (Daughter of Client)
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