Many families tell us that home is where their loved one feels most like themselves, so at Home Instead, we provide compassionate, at-home palliative care throughout Richmond to help anyone who wishes to remain in familiar surroundings where meaningful routines and relationships can continue. Home may be filled with their favourite photographs, cherished keepsakes and the comforting sounds of everyday life. It might be the place where grandchildren visit after school or where a favourite armchair offers the perfect place to relax. Whatever your loved one enjoys about their home, our personalised care helps them stay there as long as possible by managing any pain or symptoms they have, and maintaining their comfort, dignity and emotional wellbeing throughout their experience.
Personalised, compassionate palliative care
We support those with terminal illnesses or who require intensive pain management, helping them to remain in their own homes where they feel most comfortable, surrounded by loved ones.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We'll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship or round-the-clock palliative care, we work to your schedule – not the other way around.
Your Local Office
The team here at Home Instead Richmond are proud to provide expert home care in Richmond - Surrey. Get in touch to find out how we can help you or your loved ones.
The right support can help your loved one to continue enjoying the things that bring them comfort, even while managing a life-limiting condition. That's why we carefully tailor our palliative care around your loved one's individual wishes, taking time to understand the routines, relationships and moments that continue to give each day meaning. This personalised approach helps build your family's trust in our service, and helps your loved one to feel at ease with their care arrangement. Our Care Professionals can provide the type of care that works for you, such as personal care, mobility support, home help, medication management and more. Every service follows Care Quality Commission regulations, and by working alongside your loved one's clinical team, we help ensure their care remains coordinated and delivered to the highest possible standard.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
We see the matching process as the beginning of a successful care journey, and by taking the time to understand your loved one's personality, values and preferred way of communicating, we can introduce a dedicated Care Professional who feels like the right fit from the outset. Familiarity tends to develop naturally through regular visits, and this creates a relationship that's built on trust and mutual understanding. Whether helping them to attend appointments at Kingston Hospital, coordinating with visiting healthcare professionals or simply providing companionship at home, they can become a source of connection and someone your loved one can rely on. Our Care Professionals receive specialist palliative care training covering communication, emotional support and recognising changing needs, plus regular reviews with your family allow us to adapt our care approach while making sure everything is done according to your loved one's wishes.
Choosing palliative care at home allows your loved one to remain in the environment where they feel most comfortable, and studies find that those with a life-limiting illness and their families both prefer to receive this type of care at home. At Home Instead in Richmond, we believe that everyday comforts deserve to be protected, which is why we provide personalised support that eases the pressures families often experience. Your loved one's dedicated Care Professional can assist with everything from encouraging regular hydration at home, to supporting their medical needs by following their personalised care plan. By taking on the practical tasks involved in care, we can create more opportunities for you to simply enjoy your time together. Supporting every visit is a dedicated office team coordinating care planning, reviewing the service regularly, organising schedules and responding promptly whenever additional support becomes necessary. We also work alongside district nurses, GPs and local palliative specialists to ensure your loved one's care remains coordinated, aligned with their treatment plans, and respectful of their personal priorities.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
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Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Richmond could be an excellent alternative to a care home.
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Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Richmond is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
