When your loved one needs more consistent support, staying at home may still matter deeply. We provide live-in care in Richmond so one-to-one help can remain in familiar surroundings rather than asking them to leave. A dedicated Care Professional supports personal care, meals, companionship, and daily routines, while friends, family, local places, and the details that make home recognisable remain close without losing the routines that reassure them.
Personalised care that starts with listening
Your situation is unique - your care should be too. We match our Care Professionals based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.
1-2-1 support and personal attention
We offer trusted, round-the-clock help from a dedicated Care Professional who manages home tasks, provides personalised care, and keeps loneliness at bay - we're here to make your life easier.
Your Local Office
The team here at Home Instead Richmond are proud to provide expert home care in Richmond - Surrey. Get in touch to find out how we can help you or your loved ones.
Live-in care can support the practical side of each day while keeping home life feeling personal and familiar. That may include personal care, help moving safely around the house, medication reminders, favourite meals, washing, changing beds, shopping and light housekeeping, all shaped carefully around how your loved one prefers things done. Companionship is part of the arrangement too. Eating together, chatting over a familiar programme or having someone nearby during a quiet afternoon can make the day feel less solitary. When your loved one feels up to time outside, their Care Professional can support a gentle walk in Richmond Park, an appointment or a visit to a familiar local place, shaped around what feels manageable that day. The important point is that your loved one remains genuinely involved and can choose what to eat, when to rest, which tasks they still want to handle and which now need help. Small preferences are respected, and their home remains entirely theirs, with support built around their life.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Consistency does not mean over-familiarity. In live-in care, the relationship needs warmth, respect and clear boundaries, especially when someone is sharing your loved one's home. A Care Professional can learn the details that make daily life easier: which chair is preferred, how strong the coffee should be, that the back door needs lifting before it closes. They can also learn when a conversation is welcome and when privacy matters more. These small understandings help support feel smoother without making the arrangement too casual. Families can feel reassured when care develops this kind of balance. Your loved one is known as a person, not just supported through tasks, while the professional purpose of the role remains clear. That allows trust to build carefully, with comfort, dignity and independence all protected inside the home. This balance helps the arrangement feel both personal and safe, giving families confidence in the care over time.
Families need to know who to speak to when care is arranged at home. The team supporting Richmond remains involved in care planning, communication and reviews, so relatives have a route for questions, updates and concerns. Daily records from the Care Professional provide useful details about support provided, meals, routines, and points that may need attention. If a family member wants to discuss a change, the conversation can be grounded in daily life at home, not vague reassurance. The service is regulated by the CQC, and the care plan can be reviewed as needs or preferences change. Relatives can stay involved in a way that suits them, while your loved one continues to receive support shaped around home life, personal choice and dignity. This keeps the arrangement organised without making family members manage the service themselves. Families can feel included without having to manage every practical detail.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Richmond provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Richmond is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Richmond could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Richmond, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Richmond is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
