From Kew to Ham and across to Petersham, we support people living with dementia to stay comfortable and independent at home. Our dementia care in Richmond covers everything from help with morning routines and medication prompts to activities that connect with personal interests and memories. Each care plan is personalised, with support that feels natural from the very first visit.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Richmond are proud to provide expert home care in Richmond - Surrey. Get in touch to find out how we can help you or your loved ones.
Someone who's spent years tending a garden might enjoy a slow walk through the Royal Botanic Gardens at Kew, taking in the glasshouses and seasonal displays. Another client who loves music could reconnect with favourite songs during a singing session at Elleray Hall's Social Club. We look for interests that still bring genuine pleasure and find meaningful ways to include them each week, whether that's listening to beloved records, looking through photo albums, or enjoying gentle outdoor activities. Keeping daily patterns consistent helps too. Our Care Professionals follow familiar routines for mealtimes, personal care, and winding down in the evening, so each day has a predictable and reassuring shape. At home, we'll review practical things like lighting levels, furniture layout, and potential trip hazards to make moving around safer and more comfortable. We're regulated by the CQC, and every Care Professional completes specialist City & Guilds-assured dementia training before supporting clients. This covers understanding behaviour changes, effective communication techniques, and responding calmly when someone becomes confused or upset.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
The same Care Professionals visit each client regularly, becoming a familiar, welcome presence. When someone sees the same face at the door, there's more willingness to engage and open up about how they're really feeling. Visiting consistently means our Care Professionals notice subtle shifts - a change in appetite, increased restlessness, or difficulty with tasks that were manageable a week ago. These small observations can be crucial indicators of wellbeing that might otherwise go unnoticed. A Care Professional supporting a client near Richmond Park might walk a route they've taken together for decades, past familiar landmarks, keeping conversation light and unhurried. If a client becomes anxious or confused mid-walk, their Care Professional knows exactly how to gently redirect their attention and offer reassurance. Every visit is at least an hour, giving enough time for meaningful interactions and ensuring things happen at a comfortable pace without any sense of being rushed.
What works well today may need adjusting in a few months. We carry out regular care plan reviews to make sure support keeps pace with any changes, updating schedules, activities, or the level of personal care as needed. We keep families informed with straightforward updates after visits, including honest observations about what we've noticed. If we spot something new, whether it's increased confusion at certain times of day or a change in mobility, we'll let you know promptly and talk through what adjustments might help. Our team can coordinate with other professionals involved in your relative's care – handling appointments and referrals so you don't have to chase things up yourself. If you have questions between visits, we're available to talk them through. Our dementia care in Richmond gives families clear information and practical support at every stage.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur home help services in Richmond provide compassionate assistance with daily tasks, ensuring comfort and independence for your loved ones.
Learn moreOur dementia care in Richmond is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreHaving someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Richmond could be an excellent alternative to a care home.
Learn moreThe right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Richmond, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Learn moreTaking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Richmond is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
