Coping with a dementia diagnosis is easier when you're supported by people who understand you as an individual. We provide dementia care in Merseyside, working with families across Liverpool, Wirral, Southport and St Helens. Our Care Professionals get to know each client's routines, preferences and the activities that bring them comfort. We're here to help people stay connected to their communities and the life they've built locally.
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Highest regulatory ratingsCare for 18,000+ older peopleRecommended by 95% of our clients 10,000 trained Care ProfessionalsHomecare.co.uk rating 9.6/10
Why Home Instead?
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
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Home care in Merseyside
Home care in Merseyside supports people to live independently and comfortably in the place they know best - home. Enter postcode of the person to find your nearest office and local care team.
Throughout Merseyside, we provide dementia care that reflects each person's history and daily preferences. Our Care Professionals support clients across the region, adapting their approach to suit individual circumstances whilst helping people remain comfortable at home.
We assist with morning and evening routines, prepare meals that someone has always enjoyed, and offer reminders to drink enough water throughout the day. Activities reflect personal interests – perhaps visiting local gardens together, listening to favourite records from the 1960s, or looking through photographs that bring back memories of family holidays.
When confusion arises or someone experiences sundowning, our Care Professionals respond with calm reassurance. They've completed our City & Guilds-assured training programme, learning communication techniques that reduce distress and support emotional wellbeing. We notice shifts in mobility or mood and adjust care plans accordingly, whether that means helping someone move safely around their house or introducing activities that bring comfort.
As a CQC-regulated provider, Home Instead gives families across Merseyside confidence in compassionate, knowledgeable support.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Care Starts With Connection
How we support people living with dementia affects their sense of security throughout the day. Our Care Professionals in Merseyside work in small, consistent teams, so your loved one sees the same familiar faces rather than meeting someone new each visit. This continuity helps reduce confusion and builds genuine trust over time.
We adjust our communication based on what the moment calls for. Sometimes that means offering reassurance, other times it's giving space when someone needs to gather their thoughts. If your loved one becomes unsettled, we respond calmly rather than adding pressure or urgency.
We also draw on personal history to create moments of connection. Talking about familiar places, revisiting cherished memories, or discussing lifelong interests can spark recognition and bring comfort. We aim to preserve identity and independence, stepping in with support only where it's needed while respecting dignity every step of the way.
Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Hourly Home Care
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our Merseyside Team is With You Through Every Step
Looking after a family member with dementia often means navigating questions and uncertainty, especially when routines change or new challenges appear. Our home care in Merseyside includes practical guidance for families so relatives feel supported throughout.
After each visit, we share updates through our care app so you can see how things went without waiting for a phone call. The local office team are always available when you need to discuss concerns or adjust arrangements quickly. Working with many families facing similar situations means we can offer realistic advice about what changes might mean and how to adapt the home environment as dementia progresses.
Many relatives tell us they value having someone knowledgeable to speak to during difficult moments. Alongside practical care, we're here to provide emotional support, helping families across Merseyside understand what's happening and feel more confident about the decisions they're making.
Our dementia care in Merseyside is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Having someone stay in your home to provide care can feel daunting, but our live-in care solutions help to bring older adults more independence and enjoy a greater sense of wellbeing. If you value the peace of mind that comes with knowing there is always someone nearby, live-in care in Merseyside could be an excellent alternative to a care home.
The right support is crucial when managing pain and end-of-life care. Our palliative care focuses on dignity and enables your loved one to remain in the place they feel happiest. We provide considerate palliative care in Merseyside, so you can spend more meaningful moments together while we carefully manage their pain and comfort.
Taking a break from caring can feel impossible if your loved one is lonely or has challenging health conditions, but our respite care in Merseyside is designed to step in with dependable care at any time. Whether you're recharging your batteries or managing other commitments, our Care Professionals can provide reliable support, so you can take time to yourself without disrupting routines.