Julia Smith
Managing Director
Home Instead St Helens
Suite 1 Fifth Floor, Century House,
Hardshaw Street, St Helens,
WA10 1QU
01744778978
Enquire about careHardshaw Street, St Helens,
WA10 1QU
01744778978
Why Home Instead St Helens?
Personalised care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals with our clients based on skills, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
A simple, seamless set-up
No jargon, no pressure, no long waits. We’ll guide you through every step at your pace, with transparent pricing from day one.
Fully flexible, unhurried support
Whether it's a few hours of companionship, more intensive specialist care, or round-the-clock help, we work to your schedule - not the other way around.
Meet the team
- I started Home Instead St Helens with my daughter in 2012. Our mission is to provide St Helens with the highest quality of care with core family values at our foundations. We are a family business that makes care personal to you.
Ben Smith
In 2016 I joined the family business here at Home Instead St Helens. Since then, it has been my role to make sure I improve the way we deliver care, from the technology we use to the way we communicate with you.Operations Director
Eilish Bacon
I joined the Home Instead family in 2018 as a Care Professional. Since then, I have progressed from Care Professional to Care Manager which means I am responsible for all our Clients and Care Professionals receive and deliver the best care possible.Care Manager
Charlotte Downham
I joined Home Instead St Helens in December 2025. Since then I have progressed from Care Professional to Recruitment and Training Co-Ordinator.Recuitment and Training
Award-winning service you can rely on
Helping you stay living comfortably at home.
Since 2012, we've proudly provided expert home care to the St Helens community. As a family-run business, care is our essence. We ensure compassionate, professional, and reliable care for your loved ones.
From Directors to Care Pros, our team brings years of expertise and dedication to every home we support.
We create bespoke packages, keeping clients at the centre of their care journey. Whatever support you feel you need—we're here for you.
From Directors to Care Pros, our team brings years of expertise and dedication to every home we support.
We create bespoke packages, keeping clients at the centre of their care journey. Whatever support you feel you need—we're here for you.
Your Local Office
Home Instead St Helens
The team here at Home Instead St Helens are proud to provide expert home care in your local area. Get in touch to find out how we can help you or your loved ones.
Suite 1 Fifth Floor, Century House, Hardshaw Street, St Helens, WA10 1QU
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- Areas and postcodes we coverOur office provides care for people at home in the following areas.
St Helens, Newton-le-Willows, Haydock, Thatto Heath, New Boston, Clock Face, Sutton Heath, Eccleston, Laffak, Parr, Earlestown, West Park, Grange Park, Wargrave, Cowley Hill, Sutton Leach, Eccleston Park, Parr Stocks, Haresfinch, Bold, Sutton Manor, Vulcan Village, Derbyshire Hill, Windle, Pocket Nook, Broad Oak, Holt, Peasley Cross, Nutgrove, Sutton, Moss Nook, Whiston, Ravenhead, Newton Common, Newtown, Green Bank, Lea Green, Blackbrook, Brown Edge, Micklehead Green, Rainhill, Old Boston, Ditch Hillock, Marshall's Cross, Abbotsfield, Sherdley, Worsley Brow, Gillar's Green, Eccleston Hill, Portico, Fingerpost, New Bold, Gerard's Bridge, Eccleston Lane Ends, Denton's Green
If your town doesn't appear above please check the postcodes below to see if we cover your area.
Postcodes we cover: WA10 5, L35 2, WA9 2, L35 4, WA12 8, WA9 1, WA9 5, L35 7, WA9 4, WA10 1, WA9 3, WA10 4, L34 6, L35 0, L35 8, WA10 3, L35 5, L34 2, WA10 2, WA12 0, WA10 6, WA11 9, WA12 9, L35 9, WA11 0
Get in touch today to
see how we can help
Request a call back
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Other non-care related enquiries
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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Our Home Care Services
We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
Enquire NowHome Care
Personal Care
Home Help & Housekeeping
Companionship
Daytime Care- Enquire Now
Live-In Care In Your Own Home
Our Care Professionals work to find a real connection with everyone they care for, becoming a friendly face that person - and their families - come to know and trust.
Search for another Home Instead location
Helping you stay living comfortably at home.
Since 2012, we've proudly provided expert home care to the St Helens community. As a family-run business, care is our essence. We ensure compassionate, professional, and reliable care for your loved ones.
From Directors to Care Pros, our team brings years of expertise and dedication to every home we support.
We create bespoke packages, keeping clients at the centre of their care journey. Whatever support you feel you need—we're here for you.
From Directors to Care Pros, our team brings years of expertise and dedication to every home we support.
We create bespoke packages, keeping clients at the centre of their care journey. Whatever support you feel you need—we're here for you.
Very happy, care is the best I have ever had. Staff are very nice and helpful.
Angela B (Client)
Home Instead St Helens have been caring for my Mum for the past 4-years, and I can honestly say I couldn’t do without them -they are angels! My mum lives with dementia, which has been getting progressively worse, but her care team of three carers have a wonderful way with her and know exactly how to communicate with her and make her laugh. I can live my life knowing that Mum is in safe hands.
Julia B (Daughter of Client)
The team have been a lifeline for our Mum and the family. They offered Mum the support she needed to enable her to remain in her own home for as long as possible and alleviated some of the stress caring for Mum’s needs placed on the family members involved.
Karen F (Daughter of Client)
Our Mum absolutely loves the caregivers and has immediately struck up great friendships with them. The change in our Mum over the past few weeks has been remarkable, she has relaxed back into being at home and is thriving again. We have got our Mum in the place she feels safest with an excellent and flexible care package designed for us, by a most caring set of people.
Damian W (Son of Client)
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