Searching for exceptional dementia care in Heavitree? Our team at Home Instead understands that living with dementia brings unique challenges for every individual. We’re incredibly proud to be the only home care provider in the South West holding a CQC ‘Outstanding’ rating in all five inspection areas, offering personalised support that adapts as needs change. Our Care Professionals receive City & Guilds-Assured Dementia Training, ensuring they have the expertise to provide compassionate, person-centred care right in the comfort of your loved one’s Heavitree home. With our ‘No Uniform’ policy and personal matching process, we create a warm, familiar environment where clients feel comfortable and secure.
Personalised dementia care that starts with listening
Your situation is unique – your care should be too. We match our Care Professionals based on their dementia training, interests and personality, so care is always tailored to you.
20 years of trusted experience
We exceed UK regulatory standards, rank highly on Homecare.co.uk, and our qualified Care Professionals are trained to the highest standard so you can have complete peace of mind.
City & Guilds Assured dementia training
Our programme was created exclusively for Home Instead, and developed alongside key dementia specialists. We focus on caring not just for the condition, but for the person behind it.
Compassionate support for complex behaviours
We work to understand your loved one's world so we can join them in it - this helps us keep them safe and calm, provide stimulating activities, and effectively soothe challenging and complex behaviours.
Your Local Office
The team here at Home Instead Exeter & East Devon are proud to provide expert home care in Heavitree, Exeter. Get in touch to find out how we can help you or your loved ones.
Living with dementia can make familiar surroundings incredibly important for maintaining a sense of security and wellbeing. Our care approach focuses on supporting clients to maintain their daily routines and personal preferences, which often become vital anchors when memory begins to fade. Many people with dementia experience heightened anxiety in unfamiliar settings, which is why remaining at home with our support can significantly reduce distress and confusion. Our Care Professionals take time to understand each client’s life story, preferences and needs, creating a care plan that honours their individuality and supports them through each stage of their dementia journey.
Whatever your situation, Home Instead can provide quality care to enable your loved one to stay where they belong: at home. Share your details here and one of our friendly advisors will reach out to answer your questions.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
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We're ready to help you make an informed, confident choice for your loved one, with bespoke and easily-adapted packages designed around their needs.
When your loved one begins to need more frequent support, our flexible home care solutions help them stay safe and independent at home. We don't take a one-size-fits-all approach. Instead, we personalise your experience with responsive, attentive, and genuinely compassionate care, so you can feel reassured they are in capable hands.
We understand how overwhelming it can be to leave your loved one if they live with a condition like dementia, arthritis, or diabetes. Our highly experienced Care Professionals are matched based on their specialist knowledge and expertise, so you can feel content knowing your loved one's health conditions are carefully monitored and managed.
We are proud to be the benchmark for exceptional care, so all of our qualified Care Professionals receive training that goes above and beyond the industry standard. When it comes to complex health conditions, you can rest assured that your loved one's safety and wellbeing is always a top priority.
Our live-in care provides round-the-clock support and offers a welcome alternative to residential care, empowering your loved one to remain independent in the environment they know. With person-centred care from someone they recognise, older individuals can benefit from familiarity, friendship, and a consistent care plan.
Thanks again for the great care you all are giving Mum, from someone so reluctant to accept care now looks forward daily to her Care Professionals. BIG achievement!
Janet, Client's Family
Home Instead provide first class care. My care professionals are patient, kind and very reliable. I am very happy with the service they provide
Paul, Client
As I got older, I realised that this service had made me happy in my own home.
Elisie, Client
Our support extends beyond the home, helping clients in Heavitree stay connected to their local community. We can accompany clients to the Heavitree United Reformed Church coffee mornings, where familiar faces and gentle conversation can brighten even the most challenging days. Our Care Professionals also support visits to Heavitree Pleasure Ground for gentle walks among the beautiful trees and gardens, providing both physical exercise and sensory stimulation that’s so beneficial for those living with dementia. For those who enjoy more structured activities, we can arrange transport and companionship to the Memory cafe at St Thomas Methodist Church in Exeter, where shared experiences create moments of joy and connection.
We are led by Directors Mark and Vanessa McGlade, who founded Home Instead East Devon in 2011 after experiencing poor-quality care for their own grandmother. Our General Manager, Laura, has been with us since 2013, bringing her extensive health and social care background to ensure our services exceed expectations. Our dedicated team of 20 office staff work from our Exeter office, making it easy for families to pop in for a chat about their loved one’s changing needs. We provide comprehensive dementia training to all our Care Professionals, equipping them with practical skills and a deep understanding to support clients through every stage of dementia with dignity and compassion. Our commitment to the Heavitree community extends beyond individual care, as we actively work to create a more dementia-friendly local area. We deliver workshops specifically designed for families and friends of those living with dementia, providing practical advice and emotional support. Our team regularly presents free community talks at GP surgeries and local community centres, helping local businesses and organisations become more dementia-aware. We train local shops and businesses in supporting customers with dementia, creating more inclusive shopping experiences.
We adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Get in touch today to see how we can help
Get in touchOur dementia care in Heavitree, Exeter is designed by experts and is City & Guilds Assured, so you know your loved one is receiving only the very best care. Our Care Professionals focus on creating an environment that's calm and consistent, while maintaining dignity and familiar routines to reduce confusion and keep clients comfortable.
Learn moreWe adapt our services to fit your life, delivering compassionate, consistent, and attentive care, enabling you to thrive in your home and community.
Make a world of difference to someone's life as you deliver outstanding care to keep our clients happy and thriving in their own homes.
