Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"From reading the completed activity logs, I am always happy with the care provided by staff. Home Instead standards are very high and I would have no hesitation in recommending the services of Home Instead..." Mrs B (Niece of Client)
"Just wanted to say how delighted I am with my CAREGiver Kirsten. She is everything a CAREGiver should be!" Miss. E Huddersfield
"To all at Home Instead, Thank you for all your help and care with my Grandma. From my first contact the support and assistance you provided was excellent. The whole process was much easier than anticipated. I would..." Client's Granddaughter Thank You Card

"I would recommend Home Instead to anybody who is in the position of having loved ones who need help and assistance to enable them to stay in their own home and also to give relatives some peace of mind during what is a very worrying time for all concerned.  My parents have always found the CAREGivers to be friendly and responsive to their needs even though they are of that generation whereby they still think that they can manage without help.  The CAREGivers have gotten to know my parents and have adjusted to their needs and wants in a professional manner, whilst at the same time treating them as friends and giving them company when needed.  During the past six  months, things have been extremely difficult for us a family and my mother found it very hard to accept care in the home – Home Instead have always reinstated their care at a moment’s notice for which we have been very grateful.  I would always recommend Home Instead for anybody who finds themselves in the same position as we are in and thank you to all the CAREGivers who do a fantastic job under sometimes difficult circumstances.   Thank you also to Catherine, James and Sue for their unfailing patience and kindness.   With kind regards and our thanks"

A and M (Client daughter and son in-law)

"Just a quick call to say that I am delighted with Sarah! She is friendly and efficient and I feel it is fair to say that she is the best support I have ever had. "

Jane 

"Julie and Jennie are delightful. Continuity is extremely important to me. At times when my strength is lacking, it is reassuring to know that my routine is understood. Home Instead continue to be a great help. "

Mrs. B Netherton

"Thanks to you and all the staff for your card on my 101st birthday! The help I receive from Karren enables me to stay at Southdene which is what I want to do! "

Mrs B

"Please pass on my compliments to Kathleen who proved to be an excellent carer and companion. I shall miss her. The services you offer are unique. "

Mrs. L, Huddersfield

"Dear James and Catherine, I am writing to you to say thank you very much for the service Home Instead provided during my recuperation.The care was professional, yet with the right amount of friendliness to make it highly personal."

Mrs L, Lindley

"Hi or should I say "Aloha!" Our marathon trip is almost at an end. Several "bucket list" moments; The Grand Canyon, Hawai'i and our nephew's wedding. Thanks to all the Home Instead team for making it possible!"

Mr & Mrs K. Netherton

"Happy birthday to Home Instead Senior Care. Thanks to modern technology our youngest daughter and her husband introduced us to Home Instead when I needed a bit of help to look after my husband, in order to enable me to recover from a period of illness. We were pleased to meet Catherine, Care Manager, whom we found friendly and efficient. If I phoned her, she always makes contact as soon as possible, which is invaluable when some companies do not always see the importance of this. The two carers whom we have dealt with are calm, caring, interested in their work and that means my husband is in good hands. We enjoy our time away from each other, and I know that he is safe, and is spending a few hours with a person other than me. The continuity of the same carer is very important, because a relationship is built up over time. I have spoken to James twice, but have yet to meet him. I think that he has the right attitude to clients like us, who are in need of a support network. Best wishes."

Mr and Mrs A

"I have various physical disabilities and have found Home Instead Kirklees to be extremely useful and flexible. Their care enables me to be an independent adult and wife by providing the care that meets my needs and developments. They have even adapted to changes at short notice. They also reassured me that despite bad weather conditions the appropriate care would not be disrupted. They have done everything they promised and more. Many thanks"

Mr & Mrs. S
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