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Client Experience Supervisor

STOCKPORT Contract 22.000 - 22.000 per annum Closing date: 01/03/2023
Company Description

Home Instead is the worlds leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality care we provide. We match our CAREGivers to our clients based on mutual interests and hobbies to help build bonds of trust and enable us to provide personalised support.

Our High Peak office has been established since 2009 and our mission is to brighten the lives of seniors in the local community giving them a sense of purpose, wellbeing and worth.

Job Description

Undertake consultation to new clients, complete assessments and complete all new clients paperwork as required. Maintain accurate client and CAREGiver records on People Planner. Conduct client and CAREGiver introductions. Build and maintain positive relationships with potential and existing clients, their families and other professionals involved in their care. Participate in on-call duties. Ensure compliance with Home Instead Equality, Diversity and Equal Opportunities Policy, in respect of employment and service delivery.

Qualifications

Level 3 NVQ in Health and Social Care or equivalent. Experience in care sector delivering a wide range of personal care services. Passion for delivering the highest quality care to our clients and helping them to live independently and happy in their own homes. Must have full driving license. Be organised and flexible to meet the needs of the business.

Additional Information

By joining our strong supportive team you will benefit from: 

Excellent rates of pay and conditions, workplace pension, award winning training,  continuous development opportunities, COVID-safe practices, employee benefits, mileage and travel time.

Ideally we are looking for an enthusiastic individual with a passion for changing the face of ageing and excellent interpersonal skills. Someone with a flexible approach to work with the ability to maintain a high degree of confidentiality.

We would love to hear from you, please click on " I'm interested" or alternatively, contact Christine on 01663 765510

 

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