Top Award received for Quality Care

Caring for our wonderful clients is our no 1 priority at Home Instead Senior Care Harrogate, Ripon & Thirsk.

That is why we are so pleased to be placed in the Top 20 Home Care Providers Yorkshire & The Humber 2020 which is based directly on the reviews from clients we care for.

But do not take our word for it, here are some of the fantastic comments we have received from clients, their friends and family:

· Home Instead Harrogate's service goes way beyond purely practical needs. Management strategies appear well thought out, and for the most part, highly client-focused - adaptation during the Covid-19 crisis has raised my impressions yet further. Individual caregivers are truly exemplary, gold-standard - kind, patient and thoughtful, providing proactive care at a level one might otherwise expect only from family members. The service benefits not only my mother but the whole family who can be confident that she is receiving the best of care from the best of people.

· Excellent care - great attention to needs.
Nothing was too much trouble.
In mum's last couple of weeks, she was quite ill and was treated with dignity and respect.

· From initial contact, the administration staff could not be more helpful, especially the manager at the initial meeting and subsequently the care coordinator. All the carers were extremely compassionate, efficient, and kind. The carers on several occasions went over and beyond what was required. The family are very grateful.

Run by leading review website, homecare.co.uk, the awards are based on independent reviews from the most important people – our clients, their friends and family, who have given their feedback and testimonials on our service. Overall, Home Instead Senior Care nationally has also secured a place in the Homecare.co.uk Top 20 Groups in the UK.

Here at Home Instead Harrogate, Ripon & Thirsk we are extremely proud of our score rating of 9.7

Sheena and Andrew Van Parys, Owners of Home Instead Senior Care said, “We are extremely proud at Home Instead to receive this award for a fourth consecutive year. It is fantastic knowing that local people are giving us a vote of confidence and are saying such great things about what we do. Our CAREGivers provide outstanding care to our clients every single day to help them to continue living in their own homes safely and this award is a tribute to their dedication and hard work. We have been supporting our clients as usual during these challenging times of Covid-19, but our quality, dedication and commitment has remained constant. Many thanks to everyone who took the time to recommend us, we truly appreciate it”.

For further information please contact us on 01423 774490 or email us on enquiries.harrogate@homeinstead.co.uk

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