What does quality care look like?
Here at Home Instead in Fareham and Gosport our aim is to be the best local care provider.
We want quality to be at the heart of what we do and what our client’s experience.
Of course we know that’s what most care providers would claim; the question is how do you know if what people claim is actually what they are delivering?
We are able to support our claim that we provide quality care in three ways.
We are rated "Outstanding" by the Care Quality Commission
Firstly our latest report by the independent regulator rated our service as "Outstanding"; a rating only awarded to 2% of home care providers in England.
The Inspectors report stated that:
"The high quality, compassionate culture was embedded through every part of the organisation and ensured every person received exceptionally person-centred care. This was driven by a highly organised service run by staff with the right values".
"People in the service told us that staff were exceptionally caring. Staff went above and beyond to create lasting meaningful relationships with people. Those relationships enabled staff to provide excellent care which achieved highly positive outcomes for people."
To see a full copy of the report please follow the link below.
Secondly by our ranking on www.homecare.co.uk; the leading independent directory guide for UK home care and nursing agencies. The website is a guide to finding good quality home care providing useful information for people who need to find care services for themselves or a loved one.
Home Instead Senior Care in Fareham and Gosport has been in the top 20 recommended home care companies in the South East of England in the homecare.co.uk annual Agency Awards in 2015, 2016, 2017, 2018, 2019 and 2020 - that's every year since we started. Our recommendation score has been 10/10 each of those years.
Thirdly we ask our clients to take part in an annual independent survey to provide us with feedback.
The results from our last survey are:
- 100% of our clients would recommend us to others
- 100% said their Caregiver arrives on time
- 100% said their Caregiver was properly introduced to them before they started working with them
- 97% said that their Caregiver is well matched to their needs
Here's what some of those clients said about us:
"If you were to think about what the perfect care would look like, the sort of care you wish you could provide for your loved ones, that's exactly what you get from Home Instead".
"I have the utmost praise for Home Instead Senior Care and I recommend them 100%".
"The overall standard remains extremely high as it has from the start".
"Excellent in all respects".
"More than I thought I would be given or could be given. The managers are a credit to your name and brand".
Its the people that make a difference
What is it that we do that gives us a recommendation rating of 10 out of 10 and generates such positive feedback from clients?
It’s really very simple; we have a shared ethos in our team that we should not be providing care to anyone that does not meet the standard we would want for any of our parents, relatives or loved ones.
We make that happen from the point at which we recruit for our team, through training, their ongoing development and how we support them.
Its people that make a difference and Outstanding people make an Outstanding service.
We have some wonderful people who share our values about putting our clients first every time and that every visit is an opportunity to make a difference.
Want to know more? Give us a call
If you are thinking about care and support for a loved one and would like to find out more about our approach please do give us a call on 01329 282 469 for an informal chat.
We would be delighted to help you.
“ I arrived at dads house today and we just wanted to say a very big thank you to everyone looking after him. The house is clean and smells lovely. Dad is doing so well. We chatted loads, It was a real joy. Without these lovely ladies doing such a great job, my dad would not be in such a good place. I really felt like I was coming home today, just as it used to be when my mum was with us. She was very house proud and loved her home. Thank you for giving that back to us. Dad may not remember too much but somehow he knows he is being well looked after by a really good team. Thank you, thank you, thank you. You have made not only a big difference to dad’s life but also to mine. I feel totally confident he is happy and as safe as we can make him ’’
Mr D - Fareham
They are simply one of the very best care companies in the market place.
A standard for the others to aspire to.
Quality in all they do.
Ms B - Wickham
Thank you so much for your outstanding and reliable service.
Having changed from another agency who I felt were unreliable and had no initiative I cannot begin to tell you what a weight has been lifted from my shoulders.
I would not hesitate to recommend you to future clients.
Mr W - Fareham
The service and care our father has received in the past two years has been much appreciated to meet his special care needs.
Home Instead has been exemplary in all aspects of their support.
We would have no hesitation in recommending Home Instead to others requiring quality care and understanding in the comfort of your own home.
Ms V - Fareham
I have used the services of Home Instead (Fareham) for my father and my mother, who both have dementia.
The services and carers provided are beyond anything I have ever experienced from other agencies over the three years that my parents have needed support.
If you were to think about what the perfect care would look like, the sort of care you wish you could provide for your loved ones, that's exactly what you get from Home Instead.
We have used them for weekly companionship visits for both my father and my mother, separately, and also for emergency daytime care when my mother took a turn for the worse.
In every way Home Instead have provided the perfect support.
The management team are efficient, friendly and helpful, even when asked to provide care at short notice. And the carers are so kind, supportive and thoughtful in their approach.
The icing on the cake is the level of communication and feedback given which is so vital to families trying to provide the best for their elderly loved one.
I highly recommend Home Instead and never hesitate to sing their praises to anyone who will listen!"
Ms O - Tichfield
My mother has been having home care from Home Instead for the past 8 months.
It has been a complete success, the carers are all very kind, truly care and have terrific empathy.
Having Home Instead has brought back a sparkle to mum, from their stimulation and totally enhanced her quality of life.
Mr T - Fareham
"We cannot thank you and your team enough for the amazing way you have all looked after our mum for the last year or so of her life.
It is thanks to the care that you all gave to her that she was able to be in her own home, as she wanted, right to the end.
In the last week of mum's life we were overwhelmed with the care and love the team showed to her."
Mrs A - Wickham
"Just knowing 'S' was there with me comforted me beyond measure as I had reached the end of my tether from exhaustion.
Her manner is so easy and relaxed and on that day she helped me hold it together as best I could.
Her quiet soldiering on in the background whilst everything else was going on was exemplary.
I wanted you to know what a huge credit 'S' is to your agency".
Mr C - Fareham
"I would like to thank all the Home Instead team for the excellent care and advice you have provided for my brother over the last two years.
Your team have contributed very much to improving his quality of life.
I would like to wish you all happiness and success in the future."
Mrs E - Fareham
"I am extremely happy with the help and care shown to me by each of the carers that come to me. They are all very kind, caring and offer to do so much to help me in the house.
They have all helped me adjust to my much reduced way of life and have given me every support in my mental and physical well being and built up my confidence.
I can't thank them enough."
Mr M - Portchester
"My brother and I would like to give a big thank you to all who were involved with looking after mum and Dad over the last 18 months or so.
We wouldn't have kept them at home without all of your assistance.
Your devotion to their needs and general kindness was without doubt the main reason we were able to sustain them at home.
We know it was quite stressful in the latter part of their time at home and without all of your efforts we would have moved them to where they are now much sooner.
Many, many thanks".
Ms R - Lee on Solent
"I wanted to write and thank you and the wonderful ladies who have been caring for my aunt over the past few months.
The support, help and company she has received has been outstanding and has helped her immensely during a difficult period in her life coping with bereavement and dementia.
I know she will miss her team of lovely ladies who have become her friends".
Mrs N - Fareham
"Home Instead Senior Care have given me a wonderful "companion" for my husband allowing me to take a welcome weekly break".
Mr S - Gosport
"Our carer is very helpful and is always looking for ways to help my wife, who looks forward to her visits.
I am very satisfied with all the care I receive, they always put themselves out to make sure all my needs are met.
Very friendly and always on time; I can't fault any of this service.
I would highly recommend this company and I am glad I found them".
Mrs S - Wickham
"My 92 year old mother has mild/middling dementia.
She is managing to live independently in an apartment, thanks to the quality of care she has received, for over a year, from the Home Instead Senior Care team,
I get in to see my mother most mornings and her care visits cover the lunchtime period. She has been lucky to, mostly, have the same CAREGivers and she is very fond of them both.
They are reliable, adaptable, efficient & full of common sense - always cheerful and positive.
I am more than happy with the service provided by the office & the "coal-face" workers.
Communication is excellent".
Mrs C - Lee on Solent
"My parents were more than happy with the care they received and looked upon your CAREGivers as friends.
The support we received from the office and management team was also very good, as any changes to CAREGivers or times was always communicated in advance and any concerns raised about my parents' welfare were always passed on to me.
Thank you all for your support until my parents went into a care home".
Mr M - Portchester
"We have been very impressed with the professional level of care provided to my elderly parents.
Home Instead Senior Care have shown themselves to be very caring and treated our parents in a kind and understanding way".
Mrs W - Lee on Solent
"Home Instead Senior Care provides excellent service and I really appreciate the little extra service they supply sometimes even without being asked".
Mrs K - Stubbington
"More than happy.
I cannot say enough about Home Instead Senior Care, everyone has been so kind and helpful".
Mrs G - Lee on Solent
"Home Instead Senior Care did a thorough needs assessment for my relative and responded quickly with a well matched caregiver.
We have had several follow up phone calls to check we are happy with the service.
At all stages we are kept informed and I feel confident with both the quality of service and response".
Mr P - Gosport
"I am happy in every possible way to recommend Home Instead Senior Care.
I have been with them for 3 years and I am totally satisfied in every way".
Mrs B - Wickham
Thank you so much for your outstanding and reliable service.
Having changed from another agency, who I felt were unreliable and had no self initiative, I cannot begin to tell you what a weight has been lifted from my shoulders.
I would not hesitate to recommend you to future clients.
Mrs M - Gosport
I am very impressed so far with the care and companionship mum is receiving from her team.
They are each going that extra mile to get closer to mum and it is giving me real peace of mind.
Thank you so much.
Ms B - Fareham
"Thanks to you for enabling a 'dream team' to care for my father for the last 2 and a half years, allowing him to forge friendships, regain a degree of independence, allow him self determination and, above all, make him smile every day"
Mrs J - Fareham
"I came across Home Instead through recommendation following a disastrous attempt with another agency to provide care for my elderly mother.
What a difference!
Home Instead carers are dedicated, caring, friendly and use their common sense. Both my mother and I, being her primary carer, are more than satisfied that in my absence mum is safe and well looked after.
Thank you Home Instead for giving me peace of mind!"
Mrs L - Fareham
Thank you for your care and insight.
We are so lucky to have such wonderful people in our parents lives.
Mrs F - Fareham
"Thank you so much for all your professional care for "M" and support to me.
Helping we to find my way when things looked impossible."
Mrs L - Portchester
"Both carers show my mother dignity and respect and try their best to fulfil her individual needs.
They understand the concept of supporting the whole family.
The care received is very much appreciated".
Mrs S - Gosport
"The company is wonderful and the girls are wonderful.
They keep me in touch and up to date.
They are always on time and are friendly, we can talk about anything".
Mrs K - Stubbington
"Service is fantastic and life changing. The caregivers are marvellous."
Ms R - Fareham
I am thrilled that things went well with mum - I spoke to her and she is quite delighted.
In fact she said "I don't know why I have been resisting all this time".
Thank you and kindest regards from a very happy POA.
Long may it last!!
Mrs S - Lee on Solent
I would like to thank you so much for the excellent service you have provided to my mum.
All the care staff have been so kind and caring and patient with her.
The little extras like staying late with her, bringing her treats and croissants and even on occasions taking her washing home have meant so much.
Thank you to all the office staff for always keeping me informed and up to date with information.
You have all been so very friendly and professional in your approach.
Mr B - Stubbington
I wanted to thank you for all the kindness you gave to my mum in all the time you were involved in her care.
She always said that the team you got together for her care were so well matched to her needs that they became known to her as her new friends rather than her carers and she and all of us, her family, felt the same way.
Her last few years were enhanced by the care you all gave to her and we are sure that this all contributed to her quiet and peaceful passing.
Ms K- Fareham
Excellent, kind, caring and considerate carers.
Each, in their own way, allow my 96 year old godmother to maintain a standard of life she is used to enjoying.
This is enhanced by the time the carers take to entertain and amuse her with sensible input and trips out.
I would have no hesitation in recommending Home Instead as an excellent care company.
Ms B - Fareham
"Having previously been a business manager in general practice I am very aware of what standards should be for a home care service.
We are all extremely impressed with the level of service and professionalism of the team.
The client is the most important person to the team but they also provide support for the relatives. The carers are superb and the support service provides a very caring, efficient and professional back up.
I would highly recommend Home Instead Fareham to anyone looking for support for themselves or their relatives.
Thank you for making a very difficult time, for us, bearable, allowing us to continue our lives in the best way possible".
Ms B - Fareham
Thank you so much for finding, identifying and continuing the support of Dad's "Dream Team".
He is looking forward to "J's" return this weekend and hearing news of her trip; he was thrilled to receive a postcard from her during her holiday.
He is very happy with the arrival of "D" and has already become a big fan of her and her humour and I just need to clarify that "A" is rated at only one rung below miraculous!
Mr P - Lee on Solent
Home Instead understand the importance of having a small group of carers who can cover for each other.
Having cover from strangers or carers that only come on infrequent visits does not work with Dementia!
Mr F - Fareham
Wonderful carers who always arrived on time and carried out any duties willingly, cheerfully, carefully and with compassion.
Mr D - Fareham
The quality of service is reflected in the effort Home Instead make to get the right staff.
The carers are top quality and just what we require and in the team from Home Instead that is just what we have got.
Mr A - Lee on Solent
All involved have treated mum with the utmost respect.
The family run business go the extra mile in all aspects of their work; they telephone if there is a need and are very friendly.
We cannot praise them as a business or their care for mum enough.
Mrs M - Fareham
The care is excellent and we really appreciate how hard working and thorough everyone is.
The CAREGivers didn’t know I was going to visit and when I arrived not only were all areas spotless including the bathroom and kitchen but the bed was made, the linen was clean and mum looked lovely.
Even things like the towels had been lined up neatly in the bathroom which means so much to me and Mum.
I am so impressed with all the CAREgivers.
Mr G - Fareham
Our family would like to give sincere thanks to Home Instead Senior Care for providing a wonderful service for my elderly father whilst he lived on his own.
All the carers who visited him were excellent and showed genuine compassion and care in everything they did.
The high quality carers were always prompt to arrive, very reliable and the care given was carried out willingly and cheerfully.
Communication from the main office was regular, very helpful, understanding and efficient.
We would have no hesitation in recommending Home Instead Senior Care to anyone - it is a first class care agency providing first class care.
Mr C - Fareham
I would like to take this opportunity to commend "C" highly on her excellent provision of care for my brother. Her dedication, empathy and organisation is superb. She has managed to win his confidence and get him to carry out a number of actions to help himself.
This is no mean feat as he is fiercely independent and has always refused to make any changes in the past.
All of our family have been very concerned with our brother's lack of personal care and declining health. He has refused to move closer to one of us or accept any form of care. It has been very difficult for family members to provide any form of care to "R" as we all live considerable distances from him.
We are all therefore delighted with Home Instead's care provision as demonstrated by "C" and now "J" and feel that at last "R" is in good hands.
On behalf of my family I would like to thank your company for its excellent service.
Mrs G - Fareham
I wanted to write to you and thank you all for the wonderful care and support you gave "S" enabling him to live in his own home for as long as possible.
You compassion and commitment was very much appreciated and you should all be highly commended for providing such an invaluable service.
All Dad's carers gave him a much better quality of life and also helped him through his more lonely times when family and friends could not be there.
Mrs E - Lee on Solent
My husband has been receiving excellent care 2 days a week from Home Instead as he needs help with many activities of daily living.
At the beginning of April I fell and fractured my left shoulder which required extensive surgery which has required me to need help. As I am his carer 24 - 7 I immediately contacted the company for emergency help every day.
Help was provided the evening of my accident and every day since at least 3 times a day.
They have been wonderful. Without their care and support my husband would have had to go into a care home which would have made him very disorientated, he has been able to stay happily at home.
Mr C - Lee on Solent
The ladies who attend here are without exception pleased to complete any task without comment or question.
They are interested in me and my life history which is not in anyway intrusive or private.
I do appreciate the way that each of them are keen to ensure that the bathroom and kitchen are maintained to the high standard expected from the day that they started here.
They get good backup from their company who are quick to advise any problems by telephone.
Any occasional change of staff is to the high standard of my original ladies.
Ms S - Stubbington
Please pass on our very grateful thanks to all the lovely ladies who visited P.
He always told us how appreciative he was for the care he recieved particularly as his health began to fail.
Your smiling faces and cheery conversations helped him through the day.
Having experience of various care agencies, not only for P but also for my father-in-law, I would have no hesitation in recommending your services.
Mr S - Wickham
Home Instead deliver care to my partner who has a progressive neurological condition with complex health needs.
I cannot praise their dedication, professionalism and genuine care enough.
Great effort has been made to match dedicated care givers to my partner, and our team embrace every challenge presented.
Our team have very much become friends, and have integrated into our home life beautifully - taking away the feeling of having strangers in our home.
It's reassuring to know my partner is being cared for by carers who genuinely care.
Mrs R - Stubbington
I am writing on behalf of my husband and myself and we both agree that the team of carers from Home Instead are excellent both in the care they give my husband and their overall willingness and kindness in all situations.
Their help is invaluable to us, their time keeping is impeccable and we feel very fortunate to have found this very reliable firm in our hour of need.
Mr C - Fareham
My parents have been using Home Instead Senior Care since February 2015 following dad's hospital discharge leading to a change of life need for them.
Now over 6 months later, my fellow siblings and I can testify to the now clearly visible and established quality of life they now have compared to that which we feared for them when setting out on the path of selecting a care provider.
The standard of service and importantly relationship building which John James promised to deliver, has been delivered, leaving us as siblings confident in our parents care and well being.
Ms B - Fareham
I wish to put on record Dad's and my heartfelt thanks for all the care and support that we receive from 'Home Instead' and particularly during a challenging time following his hospitalisation recently.
Please pass on our gratitude to ‘J’, ‘A’ and ‘C’ for their care and professionalism. All of Dad's 'Dream Team' are always so willing to go the 'extra mile' to make sure that Dad is well cared for as if he was one of their own family. They all contribute so positively to his continuing adjustment to living alone and he looks forward to seeing each of them because he receives such excellent care, delicious meals and a liberal sprinkle of shared humour during each of their visits.
I also wish to thank them for all of their kindness and efficiency when dealing with Dad's T.I.A and its aftermath last Saturday. It is so reassuring to know that I can put my complete trust in your organisation and this was made very clear this week. ‘J’ was superb in her recognition of Dad's symptoms, her prompt action in calling an ambulance and her commitment to his care by accompanying Dad to hospital and staying with him until my arrival.
In any dealings I have had, in a variety of roles, with other care agencies I have never witnessed such intent to ensure that a client is cared for by their own 'team' regardless of circumstances.
‘J’s’ role in all of the above deserves particular commendation during this period for her calm handling of a potential crisis, her caring demeanour and competence in her consultations with me, arranging extra cover for Dad, dealing with other agencies including the hospital pharmacy, Dad's local pharmacy and Dad's GP and all of this executed calmly whilst dealing with her own sad loss.
Dad and I are truly grateful for all that you do to give him such quality of life and I am delighted to see him flourish under your care.
Please pass on our thanks to all of Dad's 'angels' - they are greatly valued and appreciated. We are so thankful that we have found such a superb agency.
Ms B - Fareham
I needed urgent support for my father, who suffers from vascular dementia and Alzheimer's. I found Home Instead via the homecare website and was heartened by the positive reviews.
From the first contact with the M.D. who answered the telephone I felt confident that my father would be well cared for.
The professionalism and high standard of care are apparent in all contact from management and care staff. The support and consultation for both client and family are exemplary.
I have no hesitation in recommending Home Instead to care for a loved one - my concerns were addressed, my faith in carers restored and Dad is blossoming with the attention and nutrition being given him! Thank you Home Instead.
Mrs T - Lee on Solent
Please pass on our thanks to J and C for all the care and attention they gave our mother. We will be forever grateful for all the help we were given at a difficult time. P is very happy in her new home and so far everything has worked out well. Thank you once again for all your help and support.
Mrs E - Lee on Solent
Z has made such a difference for us. She is like a breath of fresh air and B so enjoys her company.
I enjoy the break and also someone to natter to.
Thnak you so much for all your help and support.
Mrs W - Gosport
John and his team could not have been more helpful and professional when we needed to arrange care for my 84 year old mother following an operation and hospital stay which left her very weak and needing help at home as she also looks after my 84 year old father.
Mum's carers were kind, respectful, punctual and happy to help out with anything that needed doing.
I also think they provided much needed emotional support.
It was enormously reassuring for me to know that mum was being well looked after as I live over two hour’s drive away.
I would not hesitate to engage the agency again should the need arise.
Ms W - Lee on Solent
My Mother is 98 years old, lives alone and is registered deaf and blind. She does her best to stay independent and wants to stay in her home but now requires help with her everyday needs. I live 60 miles away and visit frequently but I need to know when I am not there that her requirements are met in the best possible way and that she is safe, clean, well fed and happy.
This year she had a fall and fractured her hip. The hospital aftercare was excellent but this arrangement was only for 6 weeks and after that ended she was assigned to another care company.
This company caused me much concern. They were unprofessional from day one and after a number of weeks I felt that that I could no longer trust them to look after my Mother.
I searched on the internet and contacted a number of alternative providers including Home Instead who stood out immediately. I spoke to Samantha Weller and John James who were immediately so compassionate and understanding I knew they would be the best company to look after my Mother.
Samantha made an appointment to meet me at my Mother’s home to talk to us both where we then decided and agreed on a suitable care plan to suit my Mothers needs.
Since then we haven't looked back. Home Instead have delivered everything they promised and more; they have taken all my worries and past stress away. The management are in constant touch making sure that my Mother and myself are happy and if they can do anything more to help.
The carers are such nice friendly girls, well trained, efficient and informed, always on time and giving companionship to my Mother so that she always looks forward to their visits.
I am so pleased and relieved to have found Home Instead and I salute all who work for the company. I would thoroughly recommend them to anyone who is looking for the best care possible for a parent they love.
Mrs K – Lee on Solent
Having experienced the “standards” of “care” delivered by two other “care companies” it was such a relief to discover this branch of Home Instead.
No stone was left unturned prior to Home Instead commencing the weekend care of a blind, infirm elderly relative.
The home visits that they undertook were truly “four way” conversations with them, the client, her weekday carer and me.
Home Instead demonstrated, and continue to demonstrate, a refreshing mix of professionalism, flexibility and good “old fashioned common sense!”
The upshot of which is that my relative is happy that her wishes are being respected and her carer and myself can relax in the knowledge the highest imaginable standard of care is being delivered consistently.
Mr W - Lee on Solent
We have been very happy with the care givers from Home Instead and have found the company itself both helpful and informative. Having upgraded from another care provider following an unexpected hospital stay, we quickly realised that Home Instead are different from other carers providing a service that you can completely rely on.
The friendly and helpful care givers provide a bespoke service tailored to individual need. The level and type of service provided is regularly reviewed and readily adapted if the clients needs change. You are regularly updated and any issues arising quickly discussed and addressed.
For us as a family it has been a great relief knowing that our mother is being regularly and properly cared for in her own flat reducing a lot of the worry of a loved one less able to look after themselves with advancing age.
Mr D - Lee on Solent
My wife B has the early stages of Dementia and Parkinson’s disease. Her main symptoms are anxiety and stress and with Dementia and Parkinson’s being a progressive illness I knew I had a future problem I was advised to address sooner rather than later. The challenge was integrating a carer into B’s life. None of the agencies I contacted would offer one or two carers that could give B more time as her condition progressed. They all said would have to cover her requirements from a group of carers; just what B could not handle. It was suggested by medical contacts that I look at Home Instead’s model. I found they had a local office and made contact with the Manager Director John James, and the Care Manager Samantha Weller. It was like someone had opened a door from a very dark place. From the first contact I felt that John and Samantha understood the problem, offering solutions that would work for B. From my experience to date I highly recommend John, Samantha and Home Instead, who have solutions that work.
Mr W - Gosport
We are more grateful than we can say for the loving care your wonderful team provided for mum over the years you have looked after her, and for our dad towards the end of his life.
Every one of your carers has been brilliant and we would be very grateful if you could convey our thanks and appreciation to them.
Our mum and dad could not have been in better hands.
It feels as though you have all became part of our family.
Mrs N - Fareham
To everyone at Home Instead thank you all for all your hard work.
You certainly make a difference to my dad's life and I am very grateful.
Mrs B - Lee on Solent
I just wanted to say a massive thank you from my brother and myself.
We are truly amazed at the ongoing care and kindness shown to my parents.
They are exceptionally lucky to have such lovely ladies supporting them.
Team "T" go above and beyond to provide excellent care and companionship for Mum and Dad; without them I’m not sure where we would be.
We cannot praise them enough.
Mr W - Fareham
Our family have now had Home Instead looking after the needs of our father for the past three years.
Home Instead have acted above and beyond the expected, with the most professional care, which has taken a lot of stress from the family, but if any problems should arise Home Instead will always contact the family and solve it the best way for all concerned.
We are extremely pleased with the ladies that give our father and us peace of mind he is being looked after by the best.
Ms P - Gosport
My family have used Home instead for 6 plus years and remain very happy with the professional service they provide.
Mr F - Titchfield Common
First class service. I could not wish for anything better.
Mrs S - Wickham
For the last 3 years Home Instead have been reliable and thoughtful.
It has taken a good weight from my shoulders and the care my mother has received has been excellent.
Mr F - Stubbington
Both my wife and I have been very pleased with care provided and would be happy to recommend your current team and the care and consideration given to us.
Mrs R - Lee on Solent
I have four Caregivers now on a regular basis and all of them are most helpful.
They are considerate, kind and willing to do anything for me.
I always enjoy these visits and they always cheer me up on the "grey" days.
Mr C - Fareham
All the Caregivers are happy to do things beyond the normal line of duty; post a letter or parcel, or purchase small items for us.
We have even had flowers brought to us!
Mrs GH - Portchester
"I can't thank you enough for all the care, help and support you have given to R and H.
They think so much of you as do I and the rest of the family.
Thank you, thank you, thank you."
Mrs K - Gosport
“Just to say all the caregivers Mum has had have been amazing with looking after Mum, so caring and understanding.
They have been a godsend and made my life that much easier.
I got to spend time with Mum without always having to sort out things.
Take care all of you and keep well”.