Live-in Care in Epping Forest
Relationship-led and supportive Live-in Care in Epping Forest from compassionate and experienced home care professionals.
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The Epping Forest Live-in Care team, here to help every step of the way
In Epping Forest, where people value independence and staying close to the community they love, live-in care is a wonderful option for those who need ongoing support but want to remain at home. Here at Home Instead Epping Forest, we’re proud to be tps://www.homeinstead.co.uk/epping-forest/blog/celebrating-home-instead-epping-forests-glowing-reviews-and-10-10-score/”>rated 10/10 on homecare.co.uk and led by Victoria Rigby, who established our office with a mission to bring the very best care to the area. Live-in care means that a dedicated Care Professional lives in the client’s home, providing tailored support throughout the day and night as needed.

Get in touch today to
see how we can help
Get in touch Why Live-in Care may be right for you
Why choose live-in care? Firstly, it offers a level of personalised attention that simply isn’t possible in residential settings. Home Instead Epping Forest offers a unique, relationship-based approach where clients have the chance to form strong connections with their Care Professionals. We carefully match each client with a small, consistent team, meaning families don’t have to worry about unfamiliar faces. Our care team, with many members having been with us for over a decade, delivers thoughtful, highly personalised support, creating an atmosphere that feels as warm and welcoming as family.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

The team at Home Instead have been a pleasure to deal with. We are new to this but the carers have been lovely, very caring and friendly.
Review from W K (Wife of Client)

Absolutely brilliant all round. The staff are very pleasant and caring, nothing is too much trouble.
Thoroughly recommend!
Review from Gerry H (Son of Client)

Excellent, always very helpful.
Review from Neil H (Client)

Very professional and confidence building.
Review from Tony F (Husband of Client)

We have used Home Instead for about 18 months and we have found them more than helpful and always ready to oblige in any task. It is always done with a cheerful manner and my husband and I look forward to their visits. They always arrive on time and we are informed if they are going to be late because of traffic or weather. Our dealings with the office have been very professional.
Review from P M (Client) assisted by family/friend

Punctual, friendly, considerate and thoughtful carers. The office staff are extremely efficient and thorough, well informed, always helpful and always available. We would highly recommend this company.
Review from D M (Client) assisted by family/friend

We have used Home Instead (Epping) to care for my cousin who is a happy but vulnerable chap in his 60s for over three years now. We are so happy we have as he is very well cared for and knows and likes the team.
Review from Graeme I (Cousin of Client)

Brilliant-first class and more than highly recommended.
Review from J H (Client)

Truly outstanding quality of care which has enabled me to continue living independently in my own
home for the past 8 years. The care has been flexible and tailored to my changing needs. The continuity
of care givers has been marvellous and I enjoy seeing carers I know well. Top Marks! –
review from V C (client)

Always very helpful when visiting me and exceptionally so yesterday when I was not well. A first-class service.
Robert F - Client

We have used Home Instead for around seven years and cannot recommend them highly enough! Their care professionals are exactly that – caring and professional. The benefits to her have been remarkable, both practical and emotional. The communication found with caregivers and management is excellent, and the additional services available make the overall relationship very reassuring.
Keith C - Son of Client

I found Home Instead to be very professional and very respectful of my mother’s needs, always on time and kept me informed of anything that they thought could be out of the normal. Every lady that cared for my mother was excellent in their work, and very friendly. I would recommend this company.
RM - Son of Client

The ladies that come in are friendly and chatty.
They are very caring and work at my pace.
I never feel rushed. I am very pleased with the service.
The admin and service leads always try and be flexible with my bookings.
I’d recommend the service.
Peggy F - Client

Brilliant-first class and more than highly recommended.
J H - Client

I’m writing to express my deepest gratitude for the exceptional care you provided to my father during the last months of his life. Your team’s kindness, patience, and respect towards him were a great comfort not only to him but to the family. The care and genuine compassion shown by your staff will always be remembered very fondly and we count ourselves so lucky to have met each of you.
My mother has shared with me how much the friendships she developed with Wendy and Jane mean to her. Their presence has been a reassuring comfort and I cannot thank them enough for being there for her as well.
Home Instead fought for dad every day when he was in Hospital against a system which is under way too much pressure and bureaucracy. Thank you, from the bottom of my heart.
I am also reaching out with a special thanks to the carers who were with my father when he passed away. Unfortunately, I didn’t catch their names during the brief times we met, but their sensitivity and kindness during such an intense and difficult moment did not go unnoticed. Please convey my heartfelt thanks to them; I cannot imagine the emotional toll it takes and I hope they are doing okay.
The entire team has been nothing short of wonderful, and it is clear to me that it takes extraordinary people to do what you do every day.
Thank you once again for everything.
David, son of Client
Tailored Live-in Care in Epping Forest
Live-in care with us isn’t just about meeting practical needs—it’s about enhancing the quality of life. During our initial visit, we’ll chat about your loved one’s routines, preferences, and any special requirements, then build a personalised Care Plan around that. This might include support with personal care, meal preparation, mobility, medication, and even outings to favourite local spots like Bantham and Ongar Bowls Club or a visit to nearby parks.
Get in touch today to
see how we can help
Get in touch Trusted Live-in Care from experienced home care professionals in Epping Forest
Our team’s strength lies in their skills and the dedication of our office-based support. From training under the guidance of Debbie, our Head of Care Professional Training, to a robust support system led by Victoria, our team is ready to respond to any care needs. The office-based team handles scheduling, ensures continuity, and is always available to answer any questions or adapt plans as needs change. This structure not only keeps the service smooth but also allows families to reach out and stay connected, knowing someone is always there to support.

Additional support and activities in Epping Forest
Community involvement is at the heart of what we do. We run Memory Lane Cafés and work with Essex Police on scam awareness, providing both social and safety resources for clients and their families. We publish a ‘What’s on Where’ guide to local events and groups, full of ideas of new things to do and places to visit. Our monthly Sparkle Magazine is a great source of quizzes, puzzles and stories. Our line dances and dementia-friendly events keep clients engaged, while partnerships with local health organisations ensure we’re always up-to-date on best practices.

FAQs
- Which towns and postcodes do the Epping Forest team service?
Our office provides care for people at home in the following areas:
Collier Row, Waltham Abbey, Buckhurst Hill, Chigwell, Epping, Church Langley, Old Harlow, Chipping Ongar, Potter Street, Theydon Bois, Chigwell Row, Abridge, Havering-Atte-Bower, Coopersale, Thornwood Common, Stapleford Abbotts, Epping Green, High Ongar, Matching Green, Toot Hill, Matching Tye, Willingale, Lambourne End, Hastingwood, Fyfield, Upshire, Magdalen Laver, Abbess Roding, Passingford Bridge, How Green, Foster Street, Beauchamp Roding, Hare Street, Theydon Mount, Shellow Bowells, Debden Green, Cutlers Green, High Laver, Clatterford End, Clatterford End, Loughton, Mount End, Stanford Rivers, Housham Tye, Bobbingworth, Newhall, Greensted Green, Threshers Bush, Norton Mandeville, Cannon's Green, Little Laver, Pedlars End, Berners Roding, Fiddlers Hamlet, Coopersale Street, Bovinger, Newman's End, Epping Upland, Theydon Garnon, Norwood End, Greensted, Blackcat, Little End, Lower Bobbingworth Green, Stapleford Tawney, Woodhatch, Moreton, Woodend, Hobbs Cross, Colliers Hatch, Matching, Loyter's Green, Churchgate Street, Gilden Park, Ivy Chimneys, North Weald, Navestock, Forty Acres, Marden Ash, Witney Green, Jack's Hatch, Severs Green, Harlow Tye, Carter's Green, Birds Green, Pigstye Green, Bowlers Green, Shellow Cross, Tilegate Green, Wall's Green, Miller's Green, Steward's Green, Copthall Green, Tyler's Green
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
RM5 2, RM7 8, IG9 5, IG10 2, IG10 1, IG9 6, RM5 3, IG10 3, IG10 4, CM16 4, RM4 1, CM16 7, IG7 6, CM17 9, EN9 3, EN9 1, CM16 6, CM16 5, CM5 9, CM17 0, CM5 0
Search here if you cannot see your town or postcode - Is Home Instead Epping Forest a locally owned home care organisation?
Home Instead Epping Forest is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What local support is available?
Ensuring reliable live-in care means having robust support ready to handle any changes or emergencies. It’s important to ask how a provider manages carers schedules, especially if adjustments are needed or if a carer is unavailable.
At Home Instead we maintain a comprehensive local team that coordinates alternative arrangements in situations such as if the Care Professional is ill, without disrupting care continuity – ensuring your loved one always receives the attention they need.
- Are your carers employed or are they self-employed?
There are broadly two types of live-in care providers: self-employed carers and professional care companies. Self-employed carers typically offer flexibility and may cost less, but they often lack regulation, comprehensive training, and insurance, which can impact the quality and reliability of care.
Professional care companies, like Home Instead, directly employ Care Professionals who are rigorously trained and fully background-checked and insured. These employees are covered under the company’s policies, including national insurance and payroll, ensuring a secure, and high-standard care environment.
- What qualifications do your carers have?
Training and qualifications are vital in ensuring live-in carers deliver high-quality care. It’s a good idea to ask about the providers training levels and certifications.
Home Instead’s Care Professionals receive comprehensive training in areas such as mobility support, dementia and Parkinson’s care, catheter management, and end of life support. Our commitment to ongoing professional development ensures they are well-prepared to provide compassionate and effective care across various scenarios.
- How do you match caregivers with clients?
Compatibility between a live-in carer and client can greatly influence the quality of care. It’s beneficial to enquire about the matching process and how a provider ensures that the caregiver’s personality and skills align with the client’s needs and preferences.
At Home Instead, we carefully, match clients with one or more Care Professionals based on shared interests and care requirements to foster a comfortable and supportive relationship.
- How does your service ensure care continuity during emergencies or caregiver changes?
Continuity of care is essential, especially in emergencies or when regular live-in carers are unavailable. Ask your care provider how they handle such situations.
Home Instead has protocols in place to ensure that care continues seamlessly, with trained Care Professionals ready to step on so that your loved one’s needs are always met without interruption.
- What is live-in care?
Live-in care means a trained, professional carer will live with you in your home in order to provide the care you need on a regular basis, and support your specific needs. This is often a preferable alternative to a care home or nursing home, and it allows older people to remain living in their own home alongside a constant companion who can assist with things like personal care, specialist medical care, cooking, housework, and more.
Discover More - How much does live-in care cost?
Every live-in care package is unique to the individual client, so the best way to gauge how much this will cost you is to get in touch to discuss your loved ones needs. As a rough guide to cost, live-in care through an agency often ranges from around £1,350 to £2,000 per week in the UK, depending on their needs and other factors mentioned in our guide on cost linked below.
Discover More - How many hours does the Care Professional work?
Live-in care is not the same as 24-hour care. A Care Professional will typically work an 8 to 10 hour day. Those hours will be discussed in your initial assessment and tailored to suit the needs of the person receiving care. A live-in Care Professional is of course on hand in case of emergencies, but it is not generally expected that they will provide ongoing night care. The Care Professional also needs to have breaks throughout the day, and other Care Professionals may visit the home if a wrap-around care service is offered, giving the main care provider their needed breaks without any interruption in support.
- What will a live-in Care Professional require?
A live-in Care Professional must have their own bedroom for personal space. It is also typically expected that the home has an internet connection. Arrangements for food will be discussed in your consultation, but the Care Professional typically receives a weekly food allowance to purchase food for themselves. Live-in Care Professionals may cook and eat with their clients, or they may decide to do this separately, depending on the dietary requirements and personal preferences of everyone involved.
- What are the benefits of live-in care at home?
Live-in care at home empowers the elderly to maintain their independence, dignity, and a sense of control over their lives, while still receiving dedicated, comprehensive support. By far the main benefit is that live-in care allows care recipients to remain in the comfort and familiarity of their own home, which can significantly enhance emotional well-being and quality of life. This form of care is highly personalised, adapting to the specific needs and routines of the individual, ensuring tailored support for daily activities, medication management, mobility assistance, and more. The one-on-one nature of live-in care fosters a strong bond between the Care Professional and care recipient, providing companionship and reducing feelings of isolation. Staying at home eliminates the disruption and stress often associated with moving to a care facility, and even 24 hour live-in home care can also be considerably more cost-effective than residential care options, as it avoids facility fees which can often be extremely steep.
Reach out and talk to the Epping Forest team today
Enable your loved ones to continue to live their life with the support of the Epping Forest team. If you would like more information about our high quality Live-in Care service, please call us on 01992 666777, or fill out the form below.

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