The Third Stair

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Professional Home Care Provider in East Hertfordshire and Uttlesford

We understand that your own home is where you feel the most comfortable and where you feel happiest. Whether it’s Great Dunmow to Hoddesdon, it’s the place you know best and are most familiar with. Unfortunately, you may be faced with the possibility of having to move out of the home you love as you age, but this does not need to be the case. If you or your loved one want to remain living comfortably at home, then we can help you make that choice an informed one. We are Home Instead Senior Care in East Hertfordshire and Uttlesford. We are changing the UK’s attitude to elderly care and to aging with our distinctive approach to supporting people at home with dedicated and professional senior care. 

David Bassett runs Home Instead Senior Care East Hertfordshire and Uttlesford and works with a team of dedicated care professionals from all over the East Hertfordshire and Uttlesford area to provide a range of care at home services. Whether it is specialist dementia care across East Hertfordshire and Uttlesford or domiciliary care we provide home care you can be confident in. We also provide respite care, palliative, and companionship care so whatever your home care needs are please learn more below or get in touch.


The care given to my mother over the last two or three years has been wonderful. Every CAREGiver has supported her as if she were a member of their own family. We have been given ongoing support from the office team too, discussing needs and worries as they occur. Every effort has been made to adapt to my mother's needs, even adding additional support from the early days of the Covid-19 period. We could not wish for more. Thank you, Home Instead. ’’

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If you would like to know more about how homecare could benefit you or your loved one please submit your details below.

Advice & Support

Advice and support on ageing from the Home Instead network.

Eldery man celebrating after playing football

How to age well

Growing old can bring challenges, both for the person who’s ageing and for their family. It can be frustrating for our loved ones because they can’t do everything they used to and feel like they’re losing their independence. At the same time, it might be worrying for their family as they might not be able to be there whenever their loved ones need them.

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Latest News

Check out the latest news and events from East Herts & Uttlesford


Care company delivers compassion on the frontline

The team at Home Instead Senior Care East Herts & Uttlesford has been working hard to help people stay safe and happy in their family home, living in their community during COVID-19. The Sawbridgeworth based company provides care and companionship for older people, helping them to continue living in their homes across Bishops Stortford, Hertford, Sawbridgeworth, Ware and the surrounding towns and villages.

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To us its personal

Have you heard of reminiscence therapy?

This is a psychotherapeutic approach to managing the symptoms of living with dementia

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To us its personal

Top Ten 2019 Moments

2019 has been quite a year at Home Instead Senior Care! There have been some exciting milestones such as reaching 200 offices in the network and launching our very first TV advert. But ultimately it comes down to supporting our clients to live independently in their own homes and we’re proud that our offices UK wide have delivered more than seven million hours of relationship led care this year alone!

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To us its personal

Peace of mind for you and your family

Home Aware is a service designed to support older people to live in their own homes for longer and give some added peace of mind to loved ones and families when supporting someone to live at home. The majority of us would prefer to live in our own homes for as long as possible, but in later years that can mean getting a little bit of help here and there. The service watches out to see that things are as they should be at home. Devices connected to the internet within the Home Aware Essential solution look out for these everyday activities such as boiling a kettle, using the microwave, and moving around the home.

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Just because your loved one has dementia or Alzheimer

Just because your loved one has dementia or Alzheimers, doesn't mean they can't enjoy a visitor's company. It takes skill and patience from both sides to ensure the visit is enjoyable. Here are our top tips you can share with your loved one's visitors ahead of time: 1. Minimise distractions by keeping the environment calm and quiet. Switch off the TV, radio and consider limiting visitors to just one or two at a time. 2. Arrange the visits at a time of day when your loved one is typically feeling their best. 3. Have visitors introduce themselves, even if you're sure they know who the visitor is. E.g "Hi Grandma, I'm Sam your Grandson." Be prepared to do this a few times during the visit. 4. Speak slowly and clearly. Keep at eye level consider their field of vision: try and sit or stand right in front of your loved one rather than off to one side. 5. Give your loved one extra time to speak or ask questions. Never rush them. Use open-ended questions because there are no right or wrong answers. 6. Come prepared with an activity in mind such as a photo album, book to read out loud together, game or favourite music to listen to. However, it's also ok to sit together in silence- they may enjoy this just as much as talking. 7. Enter their reality. Go with the flow even if your loved one says things which are odd or don't make sense. What tips would you give for engaging with people living with dementia?

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