Best Employer in Care Award

We are so proud to have been honoured with a Best Employer in Care Award.

The top accolade of 5 Star Employer was awarded by Smith and Henderson, an independent company that carries out customer and employee surveys, as a direct result of feedback from our wonderful CAREGivers.

In response to an independent survey undertaken by Smith and Henderson, one CAREGiver employed by Home Instead said, “I love what I do. I am well matched to my clients and works well around me and my young family. My manager and supervisors all provide great support and have always looked after me, it is a pleasure to come to work.”

A second CAREGiver testimonial from the same survey stated, “I have worked in care for a number of years but never worked for a company like Home Instead. I enjoy the relationship between myself, my clients and staff that I work alongside. We make a difference everyday. Home Instead is like no other care provider.”

Home Instead matches their CAREGivers to clients that share interests and every visit lasts for at least one hour. As a result of this unique, person centred approach, clients receive an excellent standard of care and employees develop high levels of job satisfaction.

Steven Frost, CEO of Smith and Henderson, organisers of the Best Employers in Care Awards, said, “Home Instead has a strong culture whereby CAREGivers have the right support and training, are well led and have a strong commitment to deliver outstanding care.”

Commenting on the award Trudi Jameson, owner of Home Instead Durham, said, “We’re very proud to have been acknowledged as a Best Employer in Care. The 5 Star Employer award means all the more to us because it was earned as a result of the glowing feedback from our CAREGivers. It’s great to know that our person centred approach is working for our team, as well as for our clients.”

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home