Home care in Dudley and Sandwell South

The Home Instead team at Dudley and Sandwell South are proud to provide expert home care across the area.

Welcome to Home Instead Dudley & Sandwell South

Home Instead Dudley & Sandwell South are proud to provide expert & personalised care across Dudley, Netherton, Gornal, Sedgley, Tipton, Rowley Regis, Blackheath, Oldbury and Tividale.

Operating since 2012 our outstanding team can support you or a loved one to continue living in the comfort and security of your own home with our tailored person centred care. Our support can cover Home Help, Companionship, Personal Care and Dementia Care.

Ancient stone castle with round towers and arched entrance, situated on a grassy hill under a clear blue sky. - Home Instead

Award-winning service you can rely on

Meet the team

Ian is enormously proud of all that Home Instead Dudley has achieved since it’s opening in 2012, and that our office support team and Care Professionals continue to deliver outstanding rated care across our local community.
Ian Williams
Owner and Finance Director
As a nurse with over 35 years of experience Julie knows what outstanding care should look like and she has set and maintains the ethos and high standards that Home Instead Dudley are known for. She is responsible for compliance, business development and direction.
Julie Williams
Owner and Registered Manager
Celebrating 10 years with us in 2023, Marie was instrumental in us achieving an Outstanding rating from CQC in 4 of the 5 areas inspected. With a wealth of knowledge and experience in homecare, she is responsible for day-to-day operational management.
Marie Share
Care & Operations Manager
Sam is responsible for supporting our dedicated team of Care Professionals and ensuring that the quality of care they deliver is second-to-none. She joined Home Instead in 2014 initially as a Care Professional and is well known for her ‘listening ear’.
Samantha Riman
Care Professional Co-ordinator
Angela has a wealth of experience managing complex administrative roles, and her innate organisational skills means that she excels at this role. She also works as a Care Professional when needed which gives her a real insight to both the client and Care Professional needs.
Angela Wall
Recruitment & Training Co-ordinator
Becky joined us as an apprentice in 2018 and has had several roles within the office support team. Her diligent attention to detail and calm manner makes her the ideal person to manage the very difficult job of scheduling all our client visits.
Rebecca Brittle
Scheduler
Lynne won the Home Instead Care Professional of The Year award in 2017. She has always been dedicated and committed to our clients and will always go over and above to ensure that the clients have their needs met. She also supports the office team during the week.
Lynne Higgins
Care Professional & Part Time Office Administrator
Gemma is half of our on-call team where she deals with all Client and Care Professional issues which may occur when the office is closed. She is also working with the office support team and her friendly voice is likely to be the first one you hear when you call.
Gemma Riman
On-Call & Part Time Office Administrator
Laura is the other half of our on-call team where she deals with all Client and Care Professional issues which may occur when the office is closed. She is also working with the office support team and her friendly voice is likely to be the first one you hear when you call.

Laura Sharpe
On-Call & Part Time Office Administrator
Mandy works in the community, recruiting lovely people to work with Home Instead Dudley. She attends many recruitment events as well as assisting with our other community-based work. She has a friendly, open nature is known for talking to anyone who will listen!
Mandy Brownhill
Community Engagement Assistant

Not only wonderful care for Dad, with mixed dementia, but I know Mom is well cared for too, and feel if there was issues with Mom, I would be notified. Can’t thank staff enough for support.
Sue C (Family Member)
Loyalty, professionalism and kindness and goes beyond duty
Brenda C (Client)
Extremely well organised company who provide excellent Care Professionals who look after every need for my mum They are friendly helpful and always go above and beyond to ensure my mum is happy and well cared for. Feel like my mum is in very good hands when I’m not around.
Jo R (Family Member)
Have used Home Instead for many years. Carers and service always excellent
Martin (Client)
Having been recommended to Home Instead via a family member, this was the best advice. Having the same Care Professionals helped mom build a wealth of confidence in knowing who was looking after her on a regular basis and a level of trust with knowing whom was coming into her home. Mom was very pleased with the care given and that her needs were met. I would like to take this opportunity to thank you for your service and to thank Janet and Julie especially for their level of service and professionalism whilst caring for mom.Thank you so kindly for your care, patience and understanding.
Denise S, Daughter of Client Betty
From start to finish, the care received was spot on! The Care Professionals and office staff always went above and beyond to provide exceptional care and support.
Melissa, Family Member of Client
My family has received first-class support in all areas from the team. My parents received excellent care from their kind and caring team. Each Care Professional treated them with dignity and cheerfulness. The care allowed my parents to remain in their own home for much longer than they had thought possible. Our wider family has also felt well supported by the office and out-of-hours team. We are deeply grateful to you all.
Anne, Daughter of Client
The care provided by Home Instead was way beyond the job described, the care they gave to both of our parents and the support they gave to us was second to none. We can never praise the girls and boys enough.
Lorraine, Daughter of Client
My dad was looked after for just over a year by Home Instead. His care was genuine, supportive and friendly. There was a real desire to help him live in the best way he could. I appreciate the level of care my dad was given but also equally appreciate the support I was given as well.
Emma, Daughter of Client Ric.
My father started using your service after suffering a stroke in the summer of 2022, after losing his wife later on that year and with his mobility decreasing he, and we as a family looked upon the extra care and support you gave us as a godsend. Dad formed a strong bond with his regular Care Professionals, for which I have the utmost gratitude. They made the remaining time he had before he passed more easier for him and us. Thank you Home Instead Dudley and all the team.
Carl, Son of Client Ron
Mum was always a very independent lady, who was very proud of being able to look after herself. However, as her ability started to decline, she realised she was struggling to cope alone. Home Instead provided the perfect solution not just for Mum but also for us. The staff who assessed Mum initially were marvellous. The staff who looked after Mum on a daily basis soon became good friends and she enjoyed having someone she could talk to and share a joke with. It was reassuring for us to know she had someone she liked and could rely on. Thank you everyone at Home Instead.
Jayne, Daughter of Client Betty D.
We only used Home Instead for a few months because my family member sadly passed away. The Care Professionals were always punctual. My family member was treated with dignity, compassion and patience and was encouraged to do the exercise needed to improve his mobility. They were a big help and also provided a sympathetic ear. I only wish we had changed to them much sooner than we did.
Margaret, Sister of Client
Home Instead Dudley visited Dad on a regular basis for well over a year. During that time, his needs changed from fortnightly sociable drive to places of his choosing – to twice daily caring visits in his home. The Care Professionals were keen to help Dad and adapted well to his changing situation. The office team were very supportive, shared their knowledge, and communications were excellent.
Claire, Daughter of Client
Home Instead have taken great care of our elderly uncle initially and later our elderly aunt. Sadly both have now passed away, our aunt very recently. Throughout the ten years, Home Instead have taken the pressure and worry from us as we’ve known they have been taking care of our aunt and uncle and have kept us up to date with any concerns. I would highly recommend them.
Anna, Family Member of Client

Dudley and Sandwell South

Castlemill,
Burnt Tree,
Tipton,
DY4 7UF

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Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Dudley, Tipton, Sedgley, Oakham, Brandhall, Dudley Port, Russell's Hall, Upper Gornal, Great Bridge, Pensnett, Tividale, Eve Hill, Woodsetton, Rood End, Holly Hall, Causeway Green, The Straits, The Beeches, Kates Hill, Dixons Green, Lower Gornal, Dudley Wood, Bleakhouse, Titford, Swan Village, Oldbury, Blackheath, Quinton, Paradise, Queen's Head, Hilltop, Woodside, White Cross, Netherton, Merrivale, Ross, Langley Green, Whiteheath, Horseley Heath, Rowley Village, Bristnall Hall Fields, Langley Village, Blakeley Hall, Jarvis, The Ashes, Turner's Portway, Moat Farm

If your town doesn't appear above please check the postcodes below to see if we cover your area.

B65 8, DY2 7, B68 0, DY5 4, B68 8, DY2 8, DY3 3, DY2 0, DY1 1, B65 9, DY1 4, B65 0, DY2 9, DY4 7, DY3 1, DY4 8, B68 9, B69 1, DY1 3, DY3 2, B69 4, DY1 2