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Field Support Supervisor

Doncaster Part-time from £20000 pro rata Closing date: 23/10/2019

Inudstry Leading Trainin, Employee Assistance Programme, Career Development

Company Description

Our office was established in 2015 and our mission is to brighten the lives of seniors giving them a sense of purpose, wellbeing & worth. This role will play a vital part ensuring that our clients receive the best in class quality care and support the growth of our business.

Job Description

The role will support the weekend team by providing office cover on a Saturday and Sunday, the role will help field calls from CAREGivers and Clients and direct and resolve as appropriate.

The role is in entry level step into Care Management and is ideal for anybody looking to make the next step in their career in care.

Key Tasks

Handling calls from CAREGivers, Clients and partners

Scheduling to ensure any sickness calls are covered

Monitoring of Care Activities to ensure outcomes are met for clients

Updating Care Plans and Risk Assessments

Providing advice and liaising with Health and Social Professionals

The above is just an outline and is not an exhaustive list of duties

Qualifications

NVQ/QCF Level 2 in Health and Social Care or Equivalent

IT Literate

Good knowedge of Microsoft Office Products

Committed Can do attitude

Additional Information

If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

 

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