2019 customer satisfaction results

We are delighted with the results of the recent independent client and CAREGivers satisfaction survey for Home Instead Brighton, Hove and Shoreham!

The results, just some of them below, speak for themselves and show how we are changing the face of ageing in Brighton, Hove and Shoreham. They also reflect the amazing work of our great team!

We conduct the survey every year because we truly value the views of our clients and CAREGivers.

To add to these 'top marks', here are just a few of the comments given by our CAREGivers:

I love what I do and working for a company with such a high standard of care and great relationships with their employees absolutely makes the job. Matching us via personalities is a great way to make a person connection with someone, creating a stable environment which is best for the client and carer.

The best thing about Home Instead Brighton is the continuity of care , which is so important for the clients . For them to know who is coming, and when, gives them piece of mind and knowing they can look forward to seeing a friendly face. Enabling good relationships to build.

Find out more about Joining our Team here.

Brighton PEAQ 2019 Infographic