Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"I must tell you that my mum is enjoying her visits - and told me the other day she couldn't rate the service highly enough! " Contained within an email from a clients daughter today
"We would like to thank you for arranging B's care over the past couple of weeks.  The quality of the care, and the friendliness of the carers, has been superb.  It was very helpful to all of us during a..." Mr G's feedback about his mother:
"The service, especially Liz, was exceptional, Especially to assist so quickly and efficiently" Ms. M. C (May '18)

"I would like to say that before we met  the thought of having to have some one to supervise and help me getting up, showering and dressing was very daunting. With help from my family, who pointed out that by doing so would relieve them both of their worry and anxiety that another fall might occur, as well as making it so much easier for me, won the day. It was one  of the best decisions that I have ever made. It was not without some trepidation that I awaited xxxxxx`s first visit but within a few minutes concern etc had  been dissipated by a charming lady who very quickly put me at my ease. I shall now miss very much her cheerful presence and our early companionship."

Mr G.

"I have to tell you guys the Gee family is so happy we found HomeInstead, you guys rock!  (October 2017)"

John Gee

"everyone my aunt met and or had dealings with were kind, friendly & helpful. Nothing was too much trouble (2017)"

Gill Quiney for Mrs Joy Wilson

"I am not only willing to provide a testimonial but would like to express how grateful i am that Home Instead Senior Care is available. Keep up the good work. It is the friendly approach that is so preferable to the usual business manner. (2017)"

Mrs Winifred Craven

"Mum was initially reluctant to have 'strangers' coming into her home. Every contact I (and Mum) have had with the staff has been so positive. The carers are well matched to mum and do a fantastic job. Mum is very happy with the service she receives and I feel as though a huge weight has been lifted as I am no longer the only person Mum sees regularly. Having Home Instead care makes me feel that mum can continue living alone. I cannot recommend them highly enough! (2017)"

Ms Julia Fountain

"Home Instead have sensitively provided care for my mother, who has Alzheimers, by matching her needs and interestscarefully to the caregiver. We are very impressed with the service overall. Thank you  (2017)"

Ms Gill Perry

"Like most people, we found ourselves searching for carers after a tragic set of events. I felt I was fumbling in the dark with a new set of circumstances and an ignorance of the care industry. However, as soon as I discovered Home Instead the stress and worry was gone. From our very first conversation I felt a weight had been lifted from my shoulders. They were reassuring efficient, kind informative and understanding. They listened to us, and from there formed the perfect, bespoke care package. I would highly recommend them, as would my father. thank you.  (2017)"

Ms Jo Taylor

"“As always, Home Instead are doing a fantastic job. I wish that other care agencies……used the same philosophy and care that Home Instead is based on then so many other frail and vulnerable people would be able to benefit from appropriate care and consideration that they all deserve…..If I had the money I would have only used your services for all her care needs”. (T.N. 28/11/16) “We continue to be very impressed with your carers” (A C, 4/11/16) “I am so pleased I found your company on the internet and had the sense to see that your company ethos was just what she needed” (T.N. 3/5/16) “Thank you all so very much for your wonderful caring service that you have given Mum. I truly believe that if it wasn’t for all of you my Mum would not be still at home. Your visits keep her going and mean so much to her” (T N, Christmas 2016)  "

What some of our clients are saying
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