Home Instead Bexhill & Hastings Gets Thumbs Up!

Home Instead Bexhill and Hastings is proud to announce that they have been given enormous credit from clients, thanks to a recent satisfaction survey.

The independent survey revealed that 100 per cent of Clients said during the pandemic, their CAREGiver has kept them safe and well at home.

It also revealed that 100 per cent of Clients feel their CAREGiver is well matched to them and 100 per cent feel that their CAREGiver was properly introduced to them before starting their visits.

Caroline Aherne, owner of Home Instead Bexhill and Hastings said: “We look forward to our Clients and CAREGivers carrying out the survey each year as it’s a great opportunity for us to gain anonymous feedback from the team, Clients and their families.  Since our last survey, the pandemic has taken hold and the survey results are testament to the incredible work of our CAREGivers, who continue to keep Clients safe and independent in their homes. We will, of course, always take on board any suggestions and comments to improve our services!”

Client’s daughter, Claire said: “I cannot praise all the staff of Home Instead Bexhill enough. My parents have a team of CAREGivers and I like them all. My dad calls them angels and acknowledges that he could not cope without them. I feel that they are part of the family - part of our team. I can say with absolute certainty that I could not cope without the care and support and each one goes the 'extra mile'. Nothing is too much trouble. I have recommended Home Instead to my friend with elderly parents and will continue to do so.”

At Home Instead Bexhill and Hastings, we accompany many families through the ageing journey to ensure loved ones continue living independently and maintain a healthy, happy lifestyle. We listen, respond and tailor our services to your needs. If you would like to speak to someone at Home Instead Bexhill and Hastings please don’t hesitate to get in touch - you can call Caroline on 01424 401402 or email [email protected].