Testimonials

“ I couldn't have wished for nicer carers, and I know Mum felt the same way too. ’’

What Do Our Clients Think?

Mum has dementia which has got gradually worse since Dad passed away. As myself and my sister work full time, we needed initially someone to come in and check on Mum in a morning to make sure she was dressed, had breakfast and taken medication. Mum was reluctant at first but has very quickly got used to her caregivers and looks forward to seeing them. The mobile app works well and informs us what Mum has been up to and if any foods are running low. Mum particularly enjoyed recently making pancakes with her caregiver. The system works well because you can gradually tailor the care package to suit your individual needs.
Daughter of Client in Cottingham

My Dad has dementia and needed someone to help out, especially now due to the pandemic! Care team seem very professional, helpful and obviously kind and caring.My dad's cleaning company would not come due to coronavirus! So now his carer is helping, keep his home clean and tidy too.Very pleased.

Daughter of Client in Beverley


Mum was against having any kind of care but has Dementia and lives 2 hours away from me. Home Instead have been gentle, listened to my Mum's wishes, liaised with me and tailored her package of care to meet her needs, and I feel reassured that this is flexible enough to change as her needs increase. Mum has quickly made a lovely relationship with her carer and her eyes light up when she arrives. Her carer has gone above and beyond her duties and Mum feels really cared about and as if she is part of the family. Her carer is professional and really well trained and I feel relieved that my Mum is well looked after when I can not be there.
Daughter of Client in Cottingham

Mum and Dad are 88 and 90. Mum has dementia and Dad has difficulty with mobility. We have caregivers daily for an hour and a half (in the mornings). We have 2 carers sharing the week.Both carers are very caring and work hard not only to help Mum and Dad but to build a relationship and help them to feel comfortable with strangers coming into their home. As a result, Mum and Dad have settled well into the routine. The care they provide is consistent, caring and they always arrive on time and complete the hours.I am very happy to leave them to take care of my parents.The Manager is kind and caring and quick to answer any queries and action where necessary.

Daughter of Clients in Beverley

All of our reviews were independently verified by Homecare.co.uk

CAREGiver and elderly lady laughing together in the kitchen
Elderly male drinking tea and chatting with CAREgiver