About Us

Home Instead Bedford is a provider of high quality home care services in Bedford and the surrounding villages. We aim to provide high quality, reliable, relationship based care for older people in their own homes.  We are extremely passionate about the quality of service we provide.

The office is owned and operated by Moona Karim.  Moona has a successful background in the pharmaceutical industry and her experience in Health care allows her to fully understand the needs and challenges that older people face.

What makes Home Instead different from the others? With minimum visits of one hour, quality time is spent with the client. Our CAREGivers encourage, assist and stimulate our clients in a variety of daily activities that help their quality of life and help maintain their independence. The CAREGiver is introduced to the client and we maintain continuity of CAREGiver to client so a relationship is nurtured. All CAREGivers are carefully chosen for their empathy and their caring and respectful approach to the elderly, their reliability and their willingness to match their valuable skills to the clients.

Award winning training is provided for our CAREGivers. Our staff have gone through a rigorous selection process which includes enhanced DBS (criminal background check) and the provision of four references before training begins. This recruitment and training approach leads to the provision of a high quality service and a contented, happy team.

We are different to many other care companies and agencies in that we will not enter into block contracts with the Local Authority, which forces providers into delivering care in short time periods,. Our care plans are built on the requests of our clients and their families - not just checklists of tasks which need to be carried out. Since 2005 Home Instead has grown to more than 175 offices across the UK, which demonstrates that there is a demand for an alternative, flexible type of personal care, which is based on the needs of the individual and that is exactly the kind of service that we deliver.

Our office is open on weekdays from 8.30am until 5pm and you are welcome to pay us a visit, or we will happily visit you in your own home to carry out a no obligation assessment. We are also contactable on our main office telephone number – 01234 868820. If there is anything we can do for you or your family, or for more information on home care in Bedford, please do not hesitate to get in touch.