Live-in Care in Basingstoke
Relationship-led and supportive Live-in Care in Basingstoke from compassionate and experienced home care professionals.
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The Basingstoke Live-in Care team, here to help every step of the way
For a lot of families, home care is a journey. It usually starts with a few visits a week for company or for local trips out, and then moves on to personal care and several visits a day. When someone comes to need help all the time, many people assume that a care home is the only solution – but it doesn’t have to be.
With live-in care, your loved one can have care throughout the day but remain living in the place they love whilst keeping their familiar routines and independence.
Our staff in Basingstoke offer a wide range of live-in care services throughout North Hampshire, from Whitchurch to Eversley and Preston Candover to Aldermaston.

Award-winning service you can rely on


Get in touch today to
see how we can help
Get in touch Why Live-in Care may be right for you
Live-in care for the elderly by Home Instead Basingstoke starts with a detailed care consultation. We will take the time to learn about your unique needs, wants and way of life, and provide support that is right for you.
Personalised selection: we will introduce your proposed carer to you in advance, and only proceed if you are happy that you will gel.
Consistent support: we usually assign two devoted carers alternating every fortnight or so, so you will have a regular team.
Full support: our live-in carers would live in your home and help where necessary – with moving around, personal care, cooking, housework, shopping and so on.
24/7 peace of mind: your carer will be your companion, ready to handle any crises that might arise.

What we do to care for your loved ones
- We carefully match Care Professionals with clients to ensure a meaningful bond is created.
Home help & meal prep
Keeping the home environment clean, safe, and nourishing with home-cooked meals.Personal care
Assistance with bathing, dressing, and personal hygiene, always respecting the dignity of your loved one.Mobility support
Helping your loved one move around their home safely, including transfers and positioning.Health appointment management
We support you to attend those important health appointments.Community engagement
We enable you to continue to do the things you enjoy, be it a visit to the garden centre or your local art group.Transportation
Assistance getting you from A to B, whether it be to go visit a friend or help with your shopping.Medication management
Ensuring medicines are taken correctly and on time, supporting overall health.

We are overwhelmed with the sheer professionalism and humanity that your agency provide. You have proved to be very flexible and treat my mother with such respect and dignity. It gives us, finally, peace of mind for the times when we cannot be with mum. For that, we cannot thank you enough.
Jane, client's daughter

Each of the three regular caregivers treats my mother with the utmost kindness and respect, and she looks forward to their visits. Each of the ladies provides a different kind of experience from short outdoor walks to board games to exercise and massage. The visits have enabled her to continue to live independently in her home. I have nothing but appreciation for the work that the caregivers and other staff do, and I would recommend Home Instead (Basingstoke) to anyone in similar circumstances.
Shirley, client's daughter

Edward, client's husband

David, client's husband

Guy, client's son

Both my parents have been supported by Home Instead for many years and the service is, in all the family’s view, excellent. All the carers have been very professional, friendly, attentive, always going the extra mile, treat their clients with the utmost dignity and all in all provide a top class care service. The management team is also top class, very professional, always quick to respond, always providing solutions to problems, have always provided top class carers, and often come themselves to keep in touch with clients.
David, client's son

Richard, client's son

Sandra, client's daughter

Ann, client's daughter

Paul, nephew of clients

Setting up care was easy, with a thorough and understanding review of what we needed. We felt very listened to.
Carers are reliable, friendly and flexible, with the client at the centre of everything. They are knowledgeable and skilled.
I feel that my mother in law is being cared for by kind, professional people and she, and I, are very happy.
Jo, client's daughter in law

We really appreciate the service offered by Home Instead in supporting my mother in her
own home; my mother likes all the care personnel that visit and she looks forward to
their visits. We were delighted that Home Instead took the trouble to find out what my
mother likes to do and her interests, and care personnel are a good ‘match.
Client's daughter

I am enjoying the friendly professional and helpful company of my two live in carers
who interchange fortnightly.
Barbara - live-in client

I have been involved with Home Instead Basingstoke, initially through Let’s Move, for four years and have met many of the staff and found them very pleasant and helpful.
Bob on behalf of his partner, Beryl

Very pleased with the care . Every effort is made to provide good continuity of care with
any new carers introduced to our father with an existing carer that dad is familiar with.
The carers arrive on time, are kind, friendly, respectful and provide dad every support
to allow him to stay in his own home. Thank you
Client's son, Neil

We started using Home Instead care team in June last year and I couldn’t have asked
for anything more from them. Right from the initial interview when they came to
meet us we were impressed with them. They seem to have found those ‘Goldilocks’
qualities of having excellent skills, knowledge and efficiency appropriate to the job,
while being kindness itself, not only to my husband who needs the care but also in
offering much needed support to me. I could not ask for more.
Anne, wife of a client

My family did a lot of research before selecting Home Instead. I am very pleased with
their choice of care company.
Kevin, Home Instead Basingstoke client
Tailored Live-in Care in Basingstoke
Jim & Betty’s Story
We helped Jim, who had mild Lewy Body dementia, and his wife Betty, who had anorexia, dizziness and trouble moving around, in Tadley. We adapted our support as their needs changed.
Initially, through visiting care, we prepared meals for the couple, encouraging Betty to eat well and reminding them to take their medication.
As Jim’s dementia got worse, we started providing personal care in the mornings, and increased to three visits a day to help Jim deal with his bewilderment and anger.
A personal touch came with us taking over their weekly shopping for them and starting a Friday ritual to bring fresh fish and chips from the local chippie.

Get in touch today to
see how we can help
Get in touch Trusted Live-in Care from experienced home care professionals in Basingstoke
Jim and Betty – moving to 24/7 live-in care
The couple’s safety became a top concern when Jim began getting hallucinations, causing him to get highly agitated, particularly at night. For Betty, the focus was on personal care and supporting her to eat healthily, exercise and take good care of herself.
The family considered overnight care, but settled on live-in care as a better solution.
The effects have been life-changing. With a carer living in the house, Jim has gone back to doing the things he loves, including gardening and baking cakes. Betty is also enjoying life again, and loves having someone else in the house for company and to help her feel safe.
Jim and Betty’s journey with Home Instead Basingstoke can be seen here.

Additional support and activities in Basingstoke
Live in care can embrace all aspects of elderly home care, providing companionship, assistance with personal care, housekeeping, medication management, mobility support and many other activities. Because Home Instead Basingstoke also offer hourly care, we can provide a second carer if or when needed, such as to cover live-in carer breaks or if a second person is required for moving and handling.
Our live-in care service is subject to the same rigorous standards as our visiting care service. Many of our live-in carers are local to the Basingstoke area, and they are subject to our usual careful selection and training process to ensure they are genuinely caring, empathetic, skilled and the sort of people you would want in your home.

FAQs
- How is live-in care different from a care home?
A care home requires your loved one to leave the home they love and move somewhere unfamiliar, whereas live-in care lets them stay in their own home. In a care home your loved one will need to adapt to new routines and new people around them, whereas live-in care will allow them to continue in their familiar routines and keep connected with their community, friends and neighbours. With live-in care, your loved one will have fully personalised support through their own trained and experienced carer who is on hand 24/7 and dedicated to providing one-to-one help as and when required. Live-in care will enable your loved one to retain their independence.
- What should I look for in a live-in carer for my family?
Home Instead Basingstoke do a full care consultation to learn about your loved one’s needs, personality and interests, and exactly what support they want. After that, we introduce you to possible carers, either in person or online, and you decide whether you think you will gel with that person. We aim to set you up with two carers who will switch every two weeks to make sure that the support is consistent, bespoke and familiar.
- What could a live-in carer do for me?
Our live-in carers in Basingstoke are trained and experienced. They will be there as your companions and helpers to help you live life to the full. Support can be wide ranging but can include:
Personal Care: Help with showering, getting dressed, and keeping clean.
Medical Help: Prompting or help with administering your medications.
Help around the house: Cooking, shopping, and doing light housework.
Specialised Care: Support for those living with various conditions, including the various types of dementia.
- What happens when the live-in carer needs a break?
Our live-in carers normally take a two hour break each day. If you need another carer to to step in to cover the break, so your loved one is never alone, we will provide that carer. Home Instead Basingstoke offer a fully managed service, so we take care of everything from ensuring you have continuity of care to covering for carer breaks, holidays and sickness, to providing a second carer when required for things like handling and moving. We ensure that your loved one is always safe and well cared for.
- What parts of North Hampshire do you cover?
Our live-in carers are managed from our office in Basingstoke and we cover the area of North Hampshire stretching from Whitchurch & Overton in the west to Hartley Wintney & Eversley in the east, and Tadley & Aldermaston in the north to Long Sutton & Preston Candover in the south. Our website has a full list of the postcodes that we cover.
- Is your live-in care service regulated by the CQC?
Yes. Our live-in care service has to meet the same high standards and pass the same inspections as our visiting care service. Before entering your home, all carers go through intensive selection, background checks, DBS checks and specialised training.
- Which towns and postcodes do the Basingstoke team service?
Our office provides care for people at home in the following areas:
Basingstoke, Tadley, Popley, Brighton Hill, South Ham, Chineham, Hatch Warren, Winklebury, Burghfield Common, Hartley Wintney, Spencers Wood, Kempshott, Bramley, Odiham, Kempshott Park, Oakridge, Mortimer, Buckskin, Kings Furlong, Old Basing, Kingsclere, Lychpit, Woolton Hill, Black Dam, Sherfield Park, Baughurst, Pamber Heath, Steventon, Worting, Sherfield on Loddon, Aldermaston Wharf, North Warnborough, Nutley, Sherborne St John, Overton, Silchester, Swallowfield, Aldermaston, Burghclere, Riseley, Long Sutton, North Waltham, Hackwood, Headley, South Warnborough, Quidhampton, Eversley Centre, Upton Grey, Rotherwick, Eversley Cross, Ecchinswell, Crookham, Cliddesden, Ramsdell, Farley Hill, Farley Hill, Preston Candover, Eversley, Newnham, Houndmills, Mapledurwell, Dummer, Winchfield, Brimpton, Dunley, Ashford Hill, Hartfordbridge, Church End, Hound Green, Dogmersfield, Greywell, Beech Hill, Ufton Nervet, Axford, Hazeley, Newtown, Heckfield, Pamber End, Pamber Green, Laverstoke, Old Warren, Winchfield Hurst, Monk Sherborne, Wildmoor, Hook, Up Nately, Freefolk, Hurstbourne Priors, West Heath, Mortimer West End, Nately Scures, Wootton St Lawrence, Brimpton Common, Pound Green, Grazeley, Sulhamstead, Stratfield Saye, Padworth, Turgis Green, Ashmansworth, Mattingley, Hillside, Sydmonton, West End Green, Ryeish Green, Grazeley Green, Hollington Cross, Bramshill, Oakley, Southrope, Wolverton Common, Dipley, Hannington, Cole Henley, Fair Cross, Deane, Winslade, North Sydmonton, Ellisfield, Lyde Green, Blounce, Newtown Common, Whitway, Tunworth, Well, Crux Easton, Hazeley Bottom, Litchfield, Three Ashes, Browninghill Green, Heath End, Ashe, Tufton, Sheffield Bottom, Cufaude, Ufton Green, Axmansford, Ibworth, Greenham, Latchmere Green, Woodcott, Bagmore, Wheat Hold, Herriard, Broadmere, North Oakley, Whitehall, Weston Patrick, Little London, Hyde End, Sulhamstead Abbots, Ashe Warren, Whitchurch, Upper Wootton, Farleigh Wallop, Weston Corbett, Foxhall, Andwell, Polhampton, Mill Springs, Riverdene, Three Mile Cross, Old Burghclere, Bishops Green, Stratfield Mortimer, Pilcot, Phoenix Green, Wolverton Townsend, Charter Alley, Highclere, East Oakley, Stoney Heath, Bramley Green, Smiths Green, Plantation Hill, Crookham Park, Ellisfield Green, Monksford, Wells-In-The-Field, Fair Oak Green, Mereoak Park, Hartley Wespall, Spanish Green, Gobley Hole, Bidden, Rye Common, Little Hoddington, Buttnidge, St Stephen's Green, Swaineshill, Brock's Green, Stanford End
If your town doesn’t appear above please check the postcodes below to see if we cover your area:
RG22 6, RG21 5, RG28 7, RG23 7, RG21 6, RG21 8, RG22 5, RG19 6, RG20 5, RG26 3, RG20 9, RG7 8, RG26 4, RG24 9, RG21 7, RG22 4, RG21 4, RG7 4, RG24 7, RG19 8, RG7 1, RG29 1, RG27 9, RG7 2, RG24 8, RG25 3, RG25 2, RG20 4, RG21 3, RG23 8, RG7 3, RG27 8, RG26 5, RG27 0
Search here if you cannot see your town or postcode - Is Home Instead Basingstoke a locally owned home care organisation?
Home Instead Basingstoke is one of 250 locally owned offices that collectively form Home Instead UK. Together, we care for 16,000 clients, delivering one million hours of home care each month. This unique combination of community-focused local offices and the resources of a national network enables us to provide personalised, relationship-led care while leading research and innovation that is transforming the experience of aging. Our services include companionship care, personal care, specialist care (including dementia, palliative, and Parkinson’s), and live-in care.
Search here if you cannot see your town or postcode - What local support is available?
Ensuring reliable live-in care means having robust support ready to handle any changes or emergencies. It’s important to ask how a provider manages carers schedules, especially if adjustments are needed or if a carer is unavailable.
At Home Instead we maintain a comprehensive local team that coordinates alternative arrangements in situations such as if the Care Professional is ill, without disrupting care continuity – ensuring your loved one always receives the attention they need.
- Are your carers employed or are they self-employed?
There are broadly two types of live-in care providers: self-employed carers and professional care companies. Self-employed carers typically offer flexibility and may cost less, but they often lack regulation, comprehensive training, and insurance, which can impact the quality and reliability of care.
Professional care companies, like Home Instead, directly employ Care Professionals who are rigorously trained and fully background-checked and insured. These employees are covered under the company’s policies, including national insurance and payroll, ensuring a secure, and high-standard care environment.
- What qualifications do your carers have?
Training and qualifications are vital in ensuring live-in carers deliver high-quality care. It’s a good idea to ask about the providers training levels and certifications.
Home Instead’s Care Professionals receive comprehensive training in areas such as mobility support, dementia and Parkinson’s care, catheter management, and end of life support. Our commitment to ongoing professional development ensures they are well-prepared to provide compassionate and effective care across various scenarios.
- How do you match caregivers with clients?
Compatibility between a live-in carer and client can greatly influence the quality of care. It’s beneficial to enquire about the matching process and how a provider ensures that the caregiver’s personality and skills align with the client’s needs and preferences.
At Home Instead, we carefully, match clients with one or more Care Professionals based on shared interests and care requirements to foster a comfortable and supportive relationship.
- How does your service ensure care continuity during emergencies or caregiver changes?
Continuity of care is essential, especially in emergencies or when regular live-in carers are unavailable. Ask your care provider how they handle such situations.
Home Instead has protocols in place to ensure that care continues seamlessly, with trained Care Professionals ready to step on so that your loved one’s needs are always met without interruption.
- What is live-in care?
Live-in care means a trained, professional carer will live with you in your home in order to provide the care you need on a regular basis, and support your specific needs. This is often a preferable alternative to a care home or nursing home, and it allows older people to remain living in their own home alongside a constant companion who can assist with things like personal care, specialist medical care, cooking, housework, and more.
Discover More - How much does live-in care cost?
Every live-in care package is unique to the individual client, so the best way to gauge how much this will cost you is to get in touch to discuss your loved ones needs. As a rough guide to cost, live-in care through an agency often ranges from around £1,350 to £2,000 per week in the UK, depending on their needs and other factors mentioned in our guide on cost linked below.
Discover More - How many hours does the Care Professional work?
Live-in care is not the same as 24-hour care. A Care Professional will typically work an 8 to 10 hour day. Those hours will be discussed in your initial assessment and tailored to suit the needs of the person receiving care. A live-in Care Professional is of course on hand in case of emergencies, but it is not generally expected that they will provide ongoing night care. The Care Professional also needs to have breaks throughout the day, and other Care Professionals may visit the home if a wrap-around care service is offered, giving the main care provider their needed breaks without any interruption in support.
- What will a live-in Care Professional require?
A live-in Care Professional must have their own bedroom for personal space. It is also typically expected that the home has an internet connection. Arrangements for food will be discussed in your consultation, but the Care Professional typically receives a weekly food allowance to purchase food for themselves. Live-in Care Professionals may cook and eat with their clients, or they may decide to do this separately, depending on the dietary requirements and personal preferences of everyone involved.
- What are the benefits of live-in care at home?
Live-in care at home empowers the elderly to maintain their independence, dignity, and a sense of control over their lives, while still receiving dedicated, comprehensive support. By far the main benefit is that live-in care allows care recipients to remain in the comfort and familiarity of their own home, which can significantly enhance emotional well-being and quality of life. This form of care is highly personalised, adapting to the specific needs and routines of the individual, ensuring tailored support for daily activities, medication management, mobility assistance, and more. The one-on-one nature of live-in care fosters a strong bond between the Care Professional and care recipient, providing companionship and reducing feelings of isolation. Staying at home eliminates the disruption and stress often associated with moving to a care facility, and even 24 hour live-in home care can also be considerably more cost-effective than residential care options, as it avoids facility fees which can often be extremely steep.
Reach out and talk to the Basingstoke team today
Enable your loved ones to continue to live their life with the support of the Basingstoke team. If you would like to hear what clients say about us please take a peek at our Home Care verified reviews. If you would like more information about our high quality Live-in Care service, please call us on 01256 840660, or fill out the form below.

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