From Overton to Odiham and Hartley Wintney to Tadley, we are proud to provide the people of north Hampshire with quality home care that you can trust.
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Bob made a career change in 2015 and set up the Basingstoke office of Home Instead to make a positive difference for the local community.
His vision is a home care service which clients really love, from care professionals who really love providing it.
Mary is a qualified mental nurse and has spent her career in nursing and home care.
She is passionate about delivering the best possible service to each individual so as to enable our clients to retain their independence and continue to enjoy rewarding lives at home.
Jess previously worked in child care, but is now the life and soul of our office.
She works with Aston to liaise with new clients, understand their needs, set up their care plans and ensure that their visits are working out well. Jess loves hearing clients’ stories.
Deputy Care Manager
Kelly’s background is in sheltered housing and then home care.
She has bravely taken on the scheduling role, and uses her understanding nature to liaise with our clients and Care Pro's alike to ensure that everyone gets the visits that they want when they want them.
Care Coordinator and Scheduler
Lori made a career change into care in 2018 and has not looked back since.
After various care and care management roles, she joined us as our recruiter and live-in care supervisor, and is at the forefront of taking on the wonderful people that care for our clients.
Recruiter & Live-in Supervisor
Denise’s early career was with the NHS, on elderly care and orthopaedic wards. She then used her experience to train others to achieve NVQs in Care.
With Liz, Denise trains and supports our Care Professionals, providing the caring individuals that we pride ourselves on.
HR Manager - training and pastoral care
Deanah worked in IT sales prior to joining us for a complete change in direction.
She now works so closely with Janet to run our Let’s Move exercise sessions and other community engagement events that some people can’t tell the dynamic duo apart!
Janet worked in the commercial world prior to setting up her own business providing mobility exercise for the elderly.
She has now brought her outgoing personality and mobility expertise to us, and with Deanah runs our Let’s Move sessions and other community events
Liz has 25 years experience in the care sector.
She brings that experience to bear in the selection, training and mentoring of our Care Professionals, working closely with Lori and Denise to take on and support the caring individuals that our service prides itself on.
Training and pastoral care
Theresa has worked in the care industry for over 20 years, with both elderly clients and people with learning difficulties.
As well as managing operations at the weekends, Theresa monitors quality and coordinates the provision of personalised care to meet client requirements
Deputy Care Manager
Aston works with Jess to take on new clients, from care consultation through care planning to starting off the visits, ensuring that our clients get the care and support at home that they want and need to maintain their comfort and independence.
Field Care Supervisor
We are overwhelmed with the sheer professionalism and humanity that your agency provide. You have proved to be very flexible and treat my mother with such respect and dignity. It gives us, finally, peace of mind for the times when we cannot be with mum. For that, we cannot thank you enough.
Jane, client's daughter
Each of the three regular caregivers treats my mother with the utmost kindness and respect, and she looks forward to their visits. Each of the ladies provides a different kind of experience from short outdoor walks to board games to exercise and massage. The visits have enabled her to continue to live independently in her home. I have nothing but appreciation for the work that the caregivers and other staff do, and I would recommend Home Instead (Basingstoke) to anyone in similar circumstances.
Shirley, client's daughter
Edward, client's husband
David, client's husband
Guy, client's son
Both my parents have been supported by Home Instead for many years and the service is, in all the family’s view, excellent. All the carers have been very professional, friendly, attentive, always going the extra mile, treat their clients with the utmost dignity and all in all provide a top class care service. The management team is also top class, very professional, always quick to respond, always providing solutions to problems, have always provided top class carers, and often come themselves to keep in touch with clients.
David, client's son
Richard, client's son
Sandra, client's daughter
Ann, client's daughter
Paul, nephew of clients
Jo, client's daughter in law
Live-in Care by Home Instead Basingstoke
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