Home care in Basingstoke

From Overton to Odiham and Hartley Wintney to Tadley, we are proud to provide the people of north Hampshire with quality home care that you can trust.

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Highest regulatory ratings

16,000+ active clients

Recommended by 97% of our clients

10,000+ carers nationwide

Home Care rating 9.7

Relationship Based Care in North Hampshire

We are Home Instead Basingstoke. Our approach is to make home care bespoke, personal and relationship-based. We’ll cover your needs, whether it is home help in Hook, dementia care in Baughurst or personal care in Sherfield; we will design a service to provide the support you want, and arrange visits when you want them by a small regular team of caring professionals. Please just give us a ring to discuss how we can help you.
An older man joyfully spreads his arms in a wheelchair pushed by a smiling woman in a red coat on a grassy lawn. - Home Instead

Award-winning service you can rely on

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Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

  • Bob made a career change in 2015 and set up the Basingstoke office of Home Instead to make a positive difference for the local community.
    His vision is a home care service which clients really love, from care professionals who really love providing it.

    Bob Nicholson


  • Mary is a qualified mental nurse and has spent her career in nursing and home care.
    She is passionate about delivering the best possible service to each individual so as to enable our clients to retain their independence and continue to enjoy rewarding lives at home.

    Mary Selim

    Care Manager

  • Jess previously worked in child care, but is now the life and soul of our office.
    She works with Aston to liaise with new clients, understand their needs, set up their care plans and ensure that their visits are working out well. Jess loves hearing clients’ stories.

    Jess Wright

    Deputy Care Manager

  • Kelly’s background is in sheltered housing and then home care.
    She has bravely taken on the scheduling role, and uses her understanding nature to liaise with our clients and Care Pro's alike to ensure that everyone gets the visits that they want when they want them.

    Kelly Downes

    Care Coordinator and Scheduler

  • Lori made a career change into care in 2018 and has not looked back since.
    After various care and care management roles, she joined us as our recruiter and live-in care supervisor, and is at the forefront of taking on the wonderful people that care for our clients.

    Lori Hearn

    Recruiter & Live-in Supervisor

  • Denise’s early career was with the NHS, on elderly care and orthopaedic wards. She then used her experience to train others to achieve NVQs in Care.
    With Liz, Denise trains and supports our Care Professionals, providing the caring individuals that we pride ourselves on.

    Denise Pratt

    HR Manager - training and pastoral care

  • Deanah worked in IT sales prior to joining us for a complete change in direction.
    She now works so closely with Janet to run our Let’s Move exercise sessions and other community engagement events that some people can’t tell the dynamic duo apart!

    Deanah Lincoln

    Community Champion

  • Janet worked in the commercial world prior to setting up her own business providing mobility exercise for the elderly.
    She has now brought her outgoing personality and mobility expertise to us, and with Deanah runs our Let’s Move sessions and other community events

    Janet Walker

    Community Champion

  • Liz has 25 years experience in the care sector.
    She brings that experience to bear in the selection, training and mentoring of our Care Professionals, working closely with Lori and Denise to take on and support the caring individuals that our service prides itself on.

    Liz Melham

    Training and pastoral care

  • Theresa has worked in the care industry for over 20 years, with both elderly clients and people with learning difficulties.
    As well as managing operations at the weekends, Theresa monitors quality and coordinates the provision of personalised care to meet client requirements

    Theresa Walker

    Deputy Care Manager

  • Aston works with Jess to take on new clients, from care consultation through care planning to starting off the visits, ensuring that our clients get the care and support at home that they want and need to maintain their comfort and independence.

    Aston Chivers

    Field Care Supervisor

Home Instead Basingstoke Location Map
Riverside View, Basing Road,
Old Basing,
RG24 7AL
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  • Areas and postcodes we cover

Our Community Partners

Logo of The Disability Forum Basingstoke & District with stylized pink symbol and black text. - Home InsteadMind Andover - Home InsteadLogo and vision statement of a community center with diverse handprints, text reads: "Our Vision: a community where every individual is included... - Home InsteadAge UK logo featuring a stylized multicolored swoosh design above the text "age UK" in blue and cyan letters. - Home InsteadAGE concern Hampshire logo in purple and green text. - Home InsteadParkinson's UK - Home InsteadAlzheimer's Society logo with the slogan "United Against Dementia" in blue next to a flower-like blue ribbon design. - Home InsteadBasingstoke Voluntary Action logo; white text with a blue background, featuring "BVA" in large letters on the left. - Home Instead

Local advice & support

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