“ I have a carer come to my home twice a week to help me maintain independent living as well as possible. My carer is warm and friendly and helps me set up for the rest of the day as she can get so many things done much faster than me. ’’
Client - Barnsley
All the carers who look after my husband are brilliant and really special – your HR Department is doing an excellent job in ensuring only the right people work for Home Instead.
I am very happy with the service - pleasant and efficient. Thank you.
Son of Client
The service has been very good and we have got two good carers who come who do a good job with my mum. They are easy to talk to and look after my mum very well. The office has been good at arranging extra cover when needed.
Joyce - Barnsley
"Home Instead have visited mum for several months. They have been very accommodating and flexible, tailoring the package to suit my mum’s needs. The carers became mums friends, the family felt reassured that mum was in good hands. The administrative staff have always been most helpful and pleasant. We have always been kept well informed of any necessary changes."
Very happy with the service and caregivers. Also with the aftercare with the office staff.
I am completely happy with the care-giving
Mr and Mrs S - Barnsley
"I’m more than happy with the support I get. I’ve never had to complain, only praise. If I was worried about anything, I could talk to the carers or office staff. They are really lovely and I have no grumbles at all."
Mrs E - Barnsley
"They are a truly excellent service, second to none. Care is given with compassion"
Mr and Mrs R - Barnsley
"The care manager came out and spoke to us about what care we wanted and what was needed. It works really well."
Mr B, Barnsley
Thank you for all your efforts on our behalf.
Mr and Mrs D, Barnsley
Very many thanks for your invaluable help in our hour of need. You and all your staff should be congratulated on your high standard of care and professionalism.
David - Barnsley
Mum has not had good experiences in the past with Care Agencies, and is quite nervous and unsettled when a new person visits the house. I am delighted to say that the carers from Home Instead have all struck up a very good rapport with Mum and have clearly gained her trust and she truly looks forward to them visiting. The fact that the carers treat Mum as a person and are spending time talking to her normally and encouraging her to look through photographs etc has, I am sure contributed to this, and I have noticed a distinct improvement in her general demeanour she is a lot happier in herself. Initially I needed Home Instead to cover a short term resource problem, but I am now using Homeinstead for support long term for Mum as I have been so pleased with the service.
Claire F - Barnsley
We were so delighted with Home Instead that we used them twice, for my grandmother and also for my father. Both times, Home Instead visited them at home, talked through their needs, likes, dislikes etc and matched the absolutely ideal carer. We had been advised by friends that there was a good chance it would take a while to find someone to help, with loved ones not taking to carers or carers being unsuitable so we were expecting a tricky time. We were so delighted and unbelievably relieved when we met Jo, who helped my grandmother and aunt (who has learning difficulties). She was so kind, understanding and just brilliant with them both. My Dad had suffered with Parkinsons for a while and it had got to the point where he needed a bit more help. Within a matter of days, Paul had been introduced. My Dad really enjoyed his company and appreciated his sensitive approach to what was a very difficult time in his life. It's not easy accepting a stranger into your home and life but both times, Home Instead got it absolutely right, first time. I couldn't recommend them highly enough. Thank you Home Instead!