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Trainee Scheduler – Full/Part Time

Bagshot Full-time £20,000 - £20,000 per annum Closing date: 30/11/2021
Company Description

Home Instead is the world’s leading provider of non-medical care and companionship services for older people. With minimum visits of one hour, award winning training and an excellent reputation we are immensely proud of the quality of care we provide. We match our CAREGivers to our clients based on mutual interests and hobbies to help build bonds of trust and enables us to provide personalised support.  

Job Description

Main Duties include:

·         Learn to understand, build and maintain efficient schedules for clients and CAREGivers

·         Develop excellent relationships with both clients and CAREGivers

·         Communicate schedule changes to clients and CAREGivers

·         Plan CAREGiver introductions and shadowing

·         Record client mileage, overstays and expenses

·         Learn to template all visits in the scheduling system as far as possible

·         Send out weekly schedules to clients and CAREGivers

·         Support the Scheduler to cover CAREGiver sickness and last-minute cancellations

·         Support the Scheduler to maintain Block Scheduling for new and changed visits


Essential Criteria:

·         Willingness to learn IT systems and Microsoft Office

·         Resilient and positive attitude with excellent communications skills.

·         Excellent organisation and prioritisation skills

·         Logical and analytical with the ability to work on own initiative and meet deadlines

·         Ability to work calmly and accurately under pressure

·         Team player with strong interpersonal skills with the ability to build rapport quickly

·         Excellent attention to detail with the ability to multi-task


You will receive:

  • £20,000 per annum - dependant on experience
  • Performance related bonuses
  • Company pension scheme
  • Flexibility to work remotely at times
  • Employee assistance programme
  • Onsite parking
  • Anniversary gifts
Additional Information

If you have the ability and the motivation to help us achieve our ambitions, we would love to hear from you.

We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure.

Application closing date: 30th November 2021

Please note we will be reviewing applications on an ongoing basis and this advert may close earlier than advertised depending on the level of response.  


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