Karen’s first Steps to promote Dignity in Care

John Wilberforce supports Karen Garner on her Dignity quest
John Wilberforce supports Karen Garner on her Dignity quest

John Wilberforce (Business Support Manager at Home Instead Senior Care's National Office) congratulates Karen Garner, Registered Care Manager for Home Instead Senior Care (Altrincham), on receiving her certificate to become a Dignity in Care trainer.

Karen Garner commented,  “ The campaign is about having dignity in our hearts minds and actions.  This qualification means that all of the Caregivers in my team can now be trained in the requirements of dignity in care & formally recognised as such.”
Key elements of the training are to:

·      Raise awareness of dignity in care;

·      Inspire local people to take action;

·      Share good practice and give impetus to positive innovation;

·      Transform services by supporting people and organisations in providing dignified services;

·      Reward and recognise those people who make a difference and go that extra mile.

Many of the Dignity in Care initiatives stem from the Department of Health's '10 point Dignity Challenge' that was initiated in 2006.  The challenge depicts what high quality services that respect people's dignity should include:

·      Have a zero tolerance of all forms of abuse

·      Support people with the same respect you would want for yourself or a member of your family

·      Treat each person as an individual by offering a personalised service

·      Enable people to maintain the maximum possible level of independence, choice and control

·      Listen & support people to express their needs & wants

·      Respect People's Right to Privacy

·      Ensure People feel able to complain without fear of retribution

·      Engage with family members and carers as care partners

·      Assist people to maintain confidence and a positive self-esteem

·      Act to alleviate people's loneliness and isolation

John Wilberforce added 'Home Instead Senior Care now have over 100 offices in the UK & 950 worldwide.  All of our offices provide high quality person-centred care that meets the requirements for Dignity in Care.  We are very pleased that our Altrincham office are taking steps to gain formal recognition.'

To support the campaign further & sign up as a dignity champion please click on the following link.


A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home