2019 Princess Royal Training Award

In 2019, we were delighted to receive a second Princess Royal Training Award, this time for our End of Life training. 

The accolade from Princess Anne recognises businesses that demonstrate outstanding training and skills development programmes.

Home Instead was one of just 44 organisations in the UK to receive the award and the only home care company to secure it in 2019.

Launched in 2018, our City & Guilds accredited End of Life programme was developed to give our 9,000 CAREGivers the personal skills and knowledge to cope with the practical and emotional demands of delivering end of life care. 

The aims of the training are to support CAREGivers during what is a difficult part of care work and also to improve the quality of care provided to clients.

When judging a Princess Royal Training Award, judges look at three ‘Hallmarks of Excellence’ including showing the programme was delivered efficiently and effectively and had a positive impact on the organisation and its people.

Investing in our People

Home Instead is committed to providing the very best training for its teams and CAREGivers out there delivering care each and every day. We run a programme of continuous training and career development opportunities for our teams right across the UK.