CQC Review of home care services

The CQC began their review of home care services in April 2012 which ran alongside their regular programme of inspections. 250 services providing care to over 26000 people were inspected with the views of more than 4600 people gathered.

Here is the CQC report which outlines what is working well, what needs to improve and their recommendations on what home care service providers should try to learn and implement from the findings.

http://www.cqc.org.uk/public/reports-surveys-and-reviews/themed-inspections/review-home-care-services