Meet our 'Outstanding' team

Home Care - High Quality - Award winning - CAREGivers - team

CAREGivers

Our CAREGivers are the heart of our Home Instead. We are so proud of the difference they make each and every day. Aged between 19 and 78, the team is deeply caring and very special. Because we carefully match our CAREGivers to our clients, we have all sorts of personalities to ensure we get the right fit.

We believe that it takes a certain type of person who has a vocation to make a difference to someone's life, to want to be a CAREGiver and we are so careful about how we recruit them.

Thank you to our wonderful team and the difference they make to our clients lives each and every day!

Care at home, Egham, Staines, Virginia Water

Managing Director - Anitra Camargo

Setting up my own business has been part of a truly life changing period of my life. In 2010 I received the devastating news that I had secondary cancer. Since then life has been a whirlwind of treatment (all successful thank goodness) and making major changes to ensure that I live the life I want to in the future. It may sound strange but the experience I have been through has genuinely changed my life for the better. The people that I have met in the care sector have been amazing and have inspired me to do something worthwhile and meaningful, to dedicate myself to helping others.

I have left behind my job as an executive of a company which took me to America and across Europe for a role which is much more important to me, one where I can use my knowledge and business experience to do what really matters in life, which is ensuring good quality care is available for people when they need it.

My role is to provide leadership and direction to the team to ensure we focus on our values. I spend time developing the team, planning for the future and maintaining our relationships in the community. If you need good care for yourself or for a loved one, please contact us to discuss how we can help.

home care in Windsor

Laura Paterson Moody - Registered Care Manager 

I have always worked in the caring profession and started by working in care and nursing homes as a teenager. I gained a diploma in Nursing from The Royal University of Surrey. I have worked in elderly care, medical and vascular surgery. I stopped nursing to have a family and have also lived abroad for a number of years. The opportunity arose to join Home Instead and I feel it has given me a chance to use the knowledge and skills that I have gained, not just from my nursing but from my own life experiences. Home Instead is very different from other care organisations, they really do concern themselves not only with the quality of care given but also with making a difference, for example the office staff work tirelessly to see that the clients are happy with their CAREGiver and will endeavour to find them the perfect match.

Quality is of utmost importance and my role is to ensure that standards and quality of care are maintained at all times. I am delighted to be part of a team where people really matter as that is what care is all about. As Care Manager I am responsible for all operational aspects of the business. I spend time developing strategies for the constant improvement of our care services and maintaining our outstanding standards. 

care at home, home help, companiosnship

Gaynor Cronin - Client Experience Manager

As most of you know, I have been at Home Instead since May 2014, so for almost 6 ½ years now, with four of those years being the scheduler for CAREGivers and clients.

My new role as Client Experience Manager comes during this exciting period of us growing as a company which will include me working in a supportive role with Laura, using my front line experience to ensure that we are even more supportive and responsive as an office. 

My new role will involve using what I have learnt about all of our CAREGivers and our clients from scheduling to make sure that whilst we are growing as a company we do not lose touch with our values and that we maintain our excellent standards as an employer and as CAREGivers. I will also be working closer with our Area Supervisors, who will be reporting to me.

To all our CAREGivers I would also like to add that although I am seizing this opportunity I am still ‘me’! I want you all to know that I am still approachable and always here to help and offer support. This is something that will not change!

Becky

Becky Brown - Area Supervisor

I have worked in the care industry for 19 years with the last 8 years being at Home Instead! Having briefly left at the end of February 2019 for 8 months I am now back! Having left Home Instead purely due to long travel times and having worked for another care provider I now honestly know that I would never want to work for another provider again! For me I love Home Instead because of how it is run and the fact that it is 100% person centred. 

My role as an Area Supervisor involves having great communication with CAREGivers and clients and being out in the community. I support CAREGivers and clients to ensure that our excellent care standards are met. My role involves ensuring that our clients are happy, healthy and well looked after and that my CAREGivers are well supported! I am so happy and proud to be back at Home Instead and part of the team! When I’m not at work I enjoy spending time with my family and young daughter as well as socialising with friends and I also love going to the theatre!

care at home

Lynne Green - Area Supervisor

Originally, I started doing care work at the age of twenty and continued to do this for 5 more years in a care home.  After that, I worked in the maternity department of St Peter’s hospital and did help with baby deliveries before going on to have three of my own children.

I went on to work as a catering manager at a school for 14 enjoyable years before returning to a career as a caring professional and choosing to work for Home Instead. From the outset the staff were friendly and lovely as I started working as a CAREGiver at weekends and loved it. It is especially wonderful when you are able to build a relationship with the same clients and their families over time.

I was rewarded with the opportunity to become an Area Supervisor for Home Instead in August 2018. I am responsible for my team of clients and CAREGivers. I am committed to ensuring that my clients only receive the highest standards of care and that my CAREGivers are well supported. I am enjoying developing my career in the office while continuing to be able to work and help some clients. It’s a very rewarding job and I love it!

 

Tik Pavion

Tik Pavion - Recruitment and Community Relations Manager

In 2018, Tik made the decision to leave her full time job to spend more time with her family, but she still wanted to give back to the community and help people. After doing some research, she came across Home Instead Senior Care, and found their passion for caring and company values inspiring. Tik joined the Home Instead team on November 2018 as a CAREGiver. She was promoted to the senior leadership team in July 2019 and helps with recruitment and engagement. 

Tik was delighted to be moving into the new role. She wants to share her experience of Home Instead here with the community and the public so we can attract and welcome like minded people to our team. Another one of her goals is to partner with community organisations and societies to raise awareness about the best care for our elders, especially those who are lonely and at risk of frailty.

Tik lives in Old Windsor, which is which is a central location to all of the towns and villages covered by Home Instead including Windsor, Englefied Green, Egham, Staines, Stanwell and Chertsey.

Natalie Soper

Natalie Soper - Area Supervisor

I joined Home Instead in September 2018 after my nan told me I'd be good at it, to which I responded, "Are you having a laugh I am the most un sympathetic person (apart from my mum) I know!" My Nan said, "Us old fogies don't want sympathy or to be molly coddled, we just need a little help to get there." After being petrified at my first client intro I have never looked back and wish I'd started sooner in life! I'm known to a lot of my clients as Natalie with all the kids! I have 6... 5 girls and 1 boy. I live in Wraysbury now but have lived in quite a few places over the years including Spain. Before joining Home Instead I worked at the airport for over 15 years as a Cargo Supervisor for Emirates. Before that I worked as a lifeguard and swimming teacher. In June this year I became a Field Care Supervisor here at Home Instead and have now been promoted to Area Supervisor! I'm still finding my feet but I am really enjoying it so far! It is definitely an eye opener seeing the hard work and passion everybody puts into their work from behind and in front of the scenes.

As an Area Supervisor I am responsible for my team of clients and CAREGivers. I am committed to ensuring that my clients only receive the highest standards of care and that my CAREGivers are well supported! 

caregiver

Davina (Dee) Halstead - Field Care Supervisor

I joined Home Instead in March 2017 after a recommendation from a close friend who’s mother-in-law was being cared for by Home Instead. I was still working as a lunchtime supervisor at my local primary school as I wasn’t sure if I was going to be any good as a CAREGiver. My only previous experience of giving care was looking after my mother, who occasionally stayed with us and needed personal care, and my grandmother, who I called Nanna and lived locally, requiring home help....both of them sadly passed away in 2015 and I miss them deeply. After time I made really good friends with the office team who were so reassuring. That’s when I made my decision to leave my school role after 12 years of service.

It was then that the office moved to Chertsey. Were they trying to lose me…only joking!!…..they kept finding me. In all seriousness, I am so glad that I made the decision to become a full time CAREGiver. As well as growing in confidence with supporting our clients, I have been promoted to Field Care Supervisor which includes supporting our lovely clients and CAREGivers out in the community... this is something I really feel passionate about.

I have a partner (hubby) called Andrew and together we have six children and the grandchildren. Three of our children have autism which has taught us to have the greatest of patience. We are extremely proud of them all, and how they have all done for themselves. 

My interests include gardening and being creative however there is one thing that is very dear to me... I play darts for the Windsor Ladies Darts League and have done for 14 years...still haven’t scored 180 but meeting my team on a Wednesday night is everything to me.

Karen French

Karen French - Recruiter

I was lucky enough to get a job in my passion, Judo. I have played Judo at a high level since the age of 10 (I do not want to admit how many years that is!) After working for many years in Sports Development for British Judo, culminating as London Area Manager for the London Olympics in 2012, I decided to take a break from full time (and more!) work. I set up and ran a programme to support disadvantaged young people into Judo. This was funded by Sport England and won an award from London Sport, as one of the ten best legacy projects after London 2012.

We moved to Wraysbury five years ago, to be there for our Grandchildren and be available for childcare and school pickups. This has been a most rewarding and enjoyable time and also given us more opportunities to get on our little Thames cruiser and pootle up and down the river. Moving to Wraysbury also gave me the opportunity to offer some voluntary time to support some elderly neighbours and this is when first heard about Home Instead. 

After the funding ran out for my project, I had to find a new role and thought about the wonderful experience of having elderly family members living with us and experience physically supporting caring for a friend who is paralysed.  I instantly thought of and was attracted to Home Instead because of its client centred approach, friendliness and flexibility. I have some lovely clients but also thought it was time to tax my brain again, hence applying for the role of recruiter. After 2 years experience in CAREGiving for Home Instead, I feel I have a better understanding about the attributes are required for our CAREGivers and how they can positively impact on our clients wellbeing and quality of life at home.

care

Karen Pope - Compliance Admin

6 years ago, I decided I needed a career change.  Day in day out my job was always the same, so after careful consideration and discussions with my husband, I left to seek something more rewarding. It didn’t take me long. I saw an advertisement to become a CAREGiver with Home Instead Senior Care, applied and never looked back!

My day to day routine is never the same, but every day I smile. Whether it be with my wonderful clients who I visit on a regular basis or one of the girls I work with in the office. I have the best of both worlds. 

My clients are special to me and I hope they get as much pleasure with me visiting them, as they give to me. We laugh, we sing, we sometimes cry but every day is rewarding, and I leave with the knowledge that today, I made a difference in someone’s life, albeit a small difference.

Equally my work in the office making our wonderful CAREGivers compliant is very rewarding. We have mad days and glad days, but we get through them together as a team and we smile. 

For me there is no other job, I just wish I had changed careers 30 years ago.

My role at Home Instead involves being responsible for office admin and the compliance of CAREGiver and client files to make sure all is kept up to date. I also carry out day to day admin work to assist the office team as a whole.

Lilly

Lilly the Office Dog

Very nice to meet you. I am the chief barker and office welcomer!!

I was born on a working farm in North Wales, my mum was called Rose and she was very pretty. I have two bothers and they are still on the farm. My main hobbies are eating, swimming, oh and I love to bark! I also love a cuddle, so do pop in to see me on a Monday or Friday when I am in.

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady