Meet the team

Our CAREGivers

Our CAREGivers

Our brilliant team of CAREGivers come from a wide range of backgrounds and with their varied life experiences, each bring their own character to the care of our Clients. Our CAREGivers are what makes Home Instead an exceptional home care provider, without them we would not be given the awards and recognition we have.

Each CAREGiver is carefully selected for their empathy and compassion and matched individually to the personality and interests of the Clients they assist. By drawing on the CAREGivers compassion and genuine desire to support members of their community, we can assure our clients that they have chosen the right company to provide excellent care.


Mike Keig - Managing Director

I am proud to be associated with Home Instead as Managing Director of the Weston-Super-Mare branch. 

My passion for the Care Sector, particularly for the elderly, is rooted way back before I started my Engineering career. I was born and grew up in a residential home in Tavistock in Devon. My Mum ran it as a hotel and provided a fantastic experience for everyone that lived with us. I remember there was never a vacant room and a significant waiting list! My Mum is 90 this year, and loves the fact that with local support she is still living in Devon on her own, in her own house. She is the underlying inspiration for my want to run this business.


Luisa Keig – Finance Director

Following a career in graphic design and marketing, in 2010 I retrained as a cost and finance manager and have been running a successful cost management business ever since. So, although my role as a Finance Director seems a natural progression, the care sector is a departure for me. I am loving the industry though - feeling like we are really making a difference to people’s lives, every day, in everything we do, is wonderful! With a large extended family in Italy, where 3 generations within my family pretty much all still live with each other under one roof, life is extremely focused on keeping the older generations close, and at home. To be working with a company so focused on enabling others to do just that is very precious to me.

 While the rest of our fantastic team are busy managing and co-ordinating our service, and our CAREGivers providing first-rate care, I see my role as ensuring the smooth running of the financial side of Home Instead and providing our client’s and CAREGivers clarity of information.


Jenny - Care Manager

Hello, I'm Jenny. I have recently joined Home Instead as the Care Manager for Weston Super Mare. 

I have worked in the care sector since 2003. After seeing my father become very ill, I decided that I wanted to help other with their care needs. During my years in care I have completed many different training courses, including my Level 5 in Management of Health & Social Care. I have a keen interest in dementia and have studied this with the University of Stirling. 

I am thrilled to be part of a company that believes in high standards of care and a company whose values mirror my own. The best part of my role is helping people to remain in their own homes safely and happily. 

I enjoy spending my spare time with my family and my two Labradoodle dogs! 


Chrissy - Learning & Development Supervisor

Hello, I'm Chrissy and I joined the Home Instead team in October 2019.  My role is to provide a high level of training for new and existing CAREGivers in line with Home Instead's standards and to support each CAREGiver's future growth, building and maintaining a confident workforce. 

In my spare time I enjoy spending time with my family, walking, having fun days out visiting stately homes and learning about how people lived in those days. 


Natalie - Care Coordinator

Hello, I’m Natalie and I joined Home Instead in January 2020. My role is to coordinate our caregivers, scheduling visits to our clients and responding to changes in our client’s needs. I have worked within the social care industry for the past 10 years, I enjoy being able to make a positive difference to our clients and caregivers, and am passionate about promoting independence, equality, dignity and choice through providing the highest standards of person centered care.

In my spare time I enjoy spending time with my family, and any creative activities including pottery and interior decorating.


Nikki - Marketing & Events

Hi, I'm Nikki. I joined the team as the Office Administrator in August 2016, and have recently moved over to a part time role as the Marketing Assistant and Events Coordinator. I really enjoy working for Home Instead WSM, every day is interesting and I am pleased to be involved with somewhere that has such great company values, and excellent reputation.

My role includes organising fund raising events, integrating us with the local community, keeping our social media accounts up to date and producing job adverts and client care marketing materials.

Previously, I have worked as a Senior Care Assistant for 5 years, and most recently a QCF Diploma Assessor. I live locally in Weston. Hobbies include anything creative, belly dancing, home improvements, gardening and outdoor activities.


Laetitia - Recruitment Co-ordinator

I joined the Home Instead team in October 2018 as the recruitment co-ordinator. I’m delighted to have joined this friendly, caring team. 

I enjoyed working as a live-in carer for several years and now I’m happy to put my suitcase away and go home to my husband and cat every evening, whilst continuing to work in the care industry, which I’ve come to love.


Theresa - Administrator (mornings only)

I am thrilled to have recently joined Home Instead, Weston, as administrator. My career background lies in care, predominantly within the NHS, both in nursing and admin fields. 

I spend much of my spare time in my wellies, running after my two large dogs, around the local parks and woods. I have recently taken on an allotment plot and eagerly await some homemade produce to share with my family/friends!

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady