Be scam aware!

Signs that you are a victim of fraud

You can see large amounts of money withdrawn from your bank
You have received many phone calls from unknown people
You have been asked to transfer money quickly
You have been asked to give bank or other personal details to someone over the phone

How to prevent yourself from becoming a victim

If a phone call is potentially a scam, wait 5 minutes for the phone line to clear (or use another phone) and call your bank to ensure money is not being taken from you.
If anyone calls that you don’t know and does not have a reason, block their number to prevent them from calling you again.
Do not provide any personal information over the phone, especially bank details, to any companies that you do not recognise and/or trust.
If you get an email from a company that you trust but the email seems untrustworthy. Go onto the company website and call their number to ask if the email is real.

Types of scams to be wary of that often target elderly citizens

Charity scams:

Scammers use recent natural disasters to set up fake charities or dress up as a volunteer for a real charity. They then approach their targets and ask them for money. These may happen over the phone and in these cases; your identity may be stolen.

Tech or computer support scams:
 People may get a call from someone who offers their help with tech support. They may offer to download anti-virus software. They will then have access to the computer and will be able to get all their personal information. The scammer may then download a free software so the victim is tricked into thinking they did the job.

Funeral fraud:
 Scammers keep track of obituaries to find targets. They may show up at the funeral or they may get the contact details of families and ask them to pay non-existing outstanding debt.
Some funeral homes also scam people as they know people don’t organise many funerals and so they charge people for large amounts of money for no reason.

What to do once you have been scammed

Immediately call your bank so they can stop the scammer from taking more money and they are sometimes able to recover some of the lost money.
Report the scam to the police.
Contact Victim Support or Think Jessica if you need support to help you recover from a scam. They provide emotional and practical support.