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The greatest advantage of this agency is their flexibility. One can book or cancel appointments at the last minute without unpleasantness. Anything that is requested is always done readily. I have had washing, ironing, hoovering, dusting done, cleaning out kitchen cupboards including a disgracefully untidy airing cupboard. Shopping has been executed efficiently with and without me, bed linen changes and shower supervision. Appointment to doctors surgery and hospital and clinics are punctual. Good articulate carers who converse intelligently.Jill J