Home Instead Senior Care in Warrington are proud to announce that they have been awarded 'Learner of the Year' two years running. All Care Companies are required by the Care Quality Commission to make sure that all their staff undertake the necessary training to enable them to be competent and professional in their role. This training is done mostly “on the job” and so can reassure families and referring partners that their loved one is being cared for by someone who knows what they are doing and can be relied upon to provide the care and support in a way that best suits each individual’s needs and helps them to maintain their dignity and independence.
Here at Home Instead, we are proud to report that the majority of our Care Givers have successfully completed or are working towards completing the relevant qualification to carry out their role. For the last two years our staff have been selected as the overall Learner of the Year. This is across a very wide range of organisations and agencies and at least 500 other potential candidates. The staff concerned are extremely conscientious in their role and have worked very hard to achieve the qualification, which has been recognised and acknowledged by an independent assessor.
In 2011 it was Bill Hinchliffe who was awarded as the most outstanding and conscientious learner, he is seen here with Pat, our Care Manager. Bill continues to work with us and puts all his skills and knowledge into practice. This year's winner, Judy Nichols, is seen with Pat and Melissa receiving her award in December 2012.
The organisation who provide the training, Team Enterprise, work with many care companies across the North West and have a great deal of expertise in this area of work. They support a number of local Care agencies and other Home Instead organisations in the North West.
Our Director Melissa Critchley says, “I am already extremely proud of all our Care Givers; however receiving this public recognition is very welcome. It is a clear indication to anyone looking for services and support for their family, that we take staff training and development very seriously. Although it is wonderful that these two individual members of staff won this prestigious award, I know that all of our other staff put their heart and soul into their work, making sure they have all the skills and knowledge needed to provide care to the very highest standard.”