Meet the team

Heather Hughes Owner of Home Instead senior Care Tyne Valley

Heather Hughes - Owner

Home Instead Tyne Valley is owned by Heather Hughes, who started her professional career by gaining her NNEB Certificate and working as a Special Care Baby Nurse at Thorpe Maternity Hospital in South Durham.


Using the qualifications and experience from working with children, Heather changed direction and trained as a photographer working with children and adults for over 20 years, 10 of which were in her own business.


Heather has lived in the North East all her life living in semi-rural places like Ponteland, Castle Eden and Durham and for many years ran the local Pony Club which was a charity dedicated to children and their ponies. Her work has always involved being with people which she has enjoyed enormously.


Heathers mum sadly passed away in 2018, while caring for her mum she became aware of the lack of good care for older people in the area. Not long after that she joined Home Instead Newcastle as a Recruiter and Community Services Representative, devoting her time to become involved with services assisting the elderly and those at home caring for them. She was involved in community projects, charitable events and became a Dementia Champion.


Her passion for helping local older people was growing and when she discovered that Home Instead were selling Hexham and the Tyne Valley area, she jumped at the chance to set up her own branch.


Here she feels proud and privileged to serve the local older people in our community, with assistance from her enthusiastic and dedicated Staff.

Emily Hughes - Recruiter of Home Instead Tyne Valley

Emily Hughes - Recruiter

Emily is the recruiter and social media marketer for Home Instead Tyne Valley. Her love of people and animals has made her a perfect fit for this role.

Emily has lived in the Durham area from a young age and attended Durham School. She was also a member of the local Pony Club which was a charity dedicated to children and their ponies. She loved looking after the horses and helping the younger children in the club.

She also studies fashion design and marketing at Northumbria University and loves anything creative!

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady