About Us

Home Instead Tyne Valley is owned and operated by Heather Hughes, specialising in providing care for people in their own homes.

Our CAREGivers look after the individual’s physical as well as emotional needs, providing companionship, interaction and stimulation and this is exactly what our elderly community needs. Our care is tailored to the needs of each individual and we can make a real difference to the quality of life of not only our clients, but their families too.

Home Instead services include Personal Care; such as assistance with bathing, dressing, eating and medications. Home Help; covering all aspects of day-to-day housework, shopping, meal preparation and household duties. As well as Companionship Services; that can involve everything from escorting clients to appointments, day trips and general outings through to simple conversation and good company.

Our CAREGivers are chosen for their caring respectful approach to the elderly along with their dependability and willingness to match their valuable life experience with the excellent training Home Instead has to offer. Selecting CAREGivers that share our strong values is paramount for the success of the Client and CAREGiver relationship and sustaining our high level of home care.

The company specialises in providing care for people in their own homes and is looking to create a number of local jobs in the coming year. We are part of a national network recognised as one of the UK’s leading home care organisations – Home Instead. Their philosophy is simple, to provide a service which will enable older people to live independently in their own homes for as long as possible, while improving their quality of life.

The Tyne Valley Home Instead Office, although owned and operated independently is part of a global network of offices across a number of continents, with a 25-year history, born from a family in the US who were looking for the right kind of care for their family member. These strong values still help shape the Home Instead operating model today, with the same two founders as the helm.