Home Instead Tunbridge Wells, Sevenoaks and Edenbridge

We could not have found a better care agency than Home Instead. The management team are very proactive and accommodating. Nothing is too much trouble for them and they go out of their way to make sure that my mum is always happy and well looked after. We have been extremely impressed by the standard of all the carers my mum has come into contact with and especially welcome the fact that she is always looked after by the same team of people, so has been able to build up a good relationship with them all. And of great importance to us all, is the peace of mind we have knowing that whatever might happen, we have full confidence that the carers will be able to deal with it and at the same time will keep us fully informed. The staff at Home Instead have almost become part of the family and what more could I have wished for my mum!

Mum was so pleased to see Sharon back yesterday.  Her mood when I picked her up was very good.  She has really taken to Sharon and missed her while she was off. Just thought it was worth letting you know the impact Sharon has on Mum.

I wanted to let you, and the rest of dad’s carers know, how grateful I am for the care and respect dad has received over the past five years. It means so much that he has been able to stay in his own home for that long and to know that he is spending valuable time with people who enjoy his company.

I have to thank you all for the work done by Home Instead.  You have been invaluable to both of my parents, and my Mother has especially enjoyed their company particularly through some tough emotional times she experienced prior to moving out.

I have to say, Homes Instead have been marvellous, and would especially thank Sharon for consoling my father and discussing with him the possibility of joining my mother. It was a three-way conversation with my father, myself in the car, and Sharon being the conduit and she showed some lovely care.

I cannot thank you and Sue, Sharon, Ingrid and Maggie enough for all your help and kindness. I really hope that mum will be sufficiently recovered in the future that we can continue our relationship with you and your carers.  They were exactly what I needed for my mother.