Our Outstanding PEAQ 2017 Results

Home Instead Sutton Coldfield, which specialises in relationship-led care for older people, has received the seal of approval with 95 per cent of its CAREGivers recommending the home care provider as a great place to work.

The independent survey results also revealed that 98 per cent felt they were well matched to their clients and 98 per cent are proud to work for the company.  

Sally Clough owner of Home Instead Sutton Coldfield said, “We’re incredibly proud of these outstanding results and am delighted to receive a resounding thumbs up from the team. We carefully match our clients and CAREGivers through shared interests and our visit times are a minimum of an hour, allowing time to build meaningful relationships.

Sally continued: “It’s really important for us to understand what motivates our team and to make sure we have happy workers. If our CAREGivers aren’t happy then it’s unlikely that our clients will be.

“The survey told us that 96 per cent of our CAREGivers understand how their role contributes to our goals of becoming the most respected care company by changing the face of ageing.”

More than 5,000 CAREGivers and 5,000 clients across the 190-office network were questioned as part of the annual survey by Smith & Henderson.

With significant growth in the number of clients they serve, Home Instead currently has a number of vacancies for CAREGivers in the local area.

For more information on working with Home Instead, call 0121 323 4200 or visit https://www.homeinstead.co.uk/suttoncoldfield

A group of Home Instead CAREGivers talking
Family welcoming a Home Instead care manager into their home