Welcome to Home Instead Stourbridge, Hagley and Halesowen. We are proud to provide high quality, award winning home care to seniors in our area, offering a wide range of services helping people to live well at home for longer. The Stourbridge, Hagley and Halesowen office, is part of an award winning world-wide franchise but we are locally owned and operated so whilst we benefit from the expertise and resources of a global network, we are still small enough to really care about the people we look after in our own community. There are over 200 offices like ours in the United Kingdom, and over 1000 offices in 18 countries worldwide.
It is hugely important to us to be able to offer our clients, their families and friends, a service which can be trusted and relied upon, twenty-four hours a day. Our CAREGivers are carefully selected for their compassion, empathy and passion for caring. They love making a real difference to peoples' lives. We truly value our CAREGivers and provide our staff with thorough initial training and on-going support.
We are committed to quality care, based on every individual’s needs, delivered by the same CAREGivers every week to allow a relationship to form and develop. We carefully match our clients and CAREGivers to ensure that they are compatible and we always introduce CAREGivers before they start giving care. We are passionate about providing a personalised service, so just tell us exactly how you would like things to be.
When our CAREGivers visit, we make sure they are not rushed so we do not give care in 15 or 30 minutes. With us it is always at least an hour so we can do things at your pace, giving you a chance to build a relationship with your own CAREGivers. This allows us to offer a standard of service that we would want for our own loved ones. We are people centred and hope that we can help you or your loved one, whatever your needs.
We also know that our CAREGivers are only as good as the team in the office and we are certain you will find the whole team to be knowledgeable, understanding, responsive to your needs and determined to provide the very best service possible.
We are very proud to serve our communities in Stourbridge, Hagley and Halesowen plus the surrounding areas of Belbroughton, Clent and Brierley Hill so if you would like an informal chat, we look forward to speaking with you soon.
Lorna and Peter Bath