Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Highest regulatory ratings
16,000+ active clients
Recommended by 97% of our clients
10,000+ carers nationwide
Home Care rating 9.7
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
After starting with Home Instead as Care Manager, Jenna sets the standards that everyone looks up to at the head of the organisation. Whilst driving the team forwards, she still cares about each and every client and staff member.
Jenna Bemrose
Operations Manager
Trica’s role is to manage all of the staff involved in care delivery and support of our Care Professionals, but she is always ready to share her heart and never forgets the days when she started with Home Instead as one of our original Care Givers.
Trica Owen
Care Manager
An ex-teacher who also worked as a Community Manager for the Rugby Football Union, Peter’s role is to oversee the development of the service, ensuring that our dedicated office team have all the support and resources that they need to deliver outstanding care.
Peter Bath
Owner
Starting her career as a nurse including surgical, rheumatology and cancer nursing, Lorna continued her uncompromising passion for quality care when she started Home Instead with a mission to make a real and significant difference to people’s lives
Lorna Bath
Owner
Sue manages all of Home Instead’s payroll and invoicing and is often the first point of contact, making sure we maintain good communication with clients and care professionals whilst also making sure we have everything we need and making the whole office run smoothly.
Sue Bates
Administrator
Home Instead is not just about care at home, so Anita has the role of forging links with the community, promoting awareness and training others about issues around ageing and also helping older people to stay active and engaged with their community.
Anita Pearce
Community Engagement Officer
Donna has a wealth of experience in providing professional customer service so after excelling as one of our care professionals she was a natural choice to take this leading role in coordinating client care and supporting our front-line care team
Donna Agnew
Care Support Coordinator
Becky previously worked as a senior, supporting other carers so she knows exactly what she is looking for when recruiting our own care professionals and choosing the people who are going to provide the very best care possible.
Becky Farmer
Recruitment Coordinator
As scheduler, Ellie is responsible for many of our Home Instead standards, ensuring that care professionals are always introduced, delivering our promise on punctuality, matching the perfect teams for each client and maintaining continuity for everyone.
Ellie Bayliss
Scheduler
Jade has the privilege of being the first person to meet our clients, learning about their needs, and their wants as well as hearing some amazing life-stories. By listening well, Jade sets the standard and makes sure our clients have a good start to their care journey.
Jade Taylor
Client Consultant
Scrumpy - everyone's favourite office team member.
Scrumpy
Office dog
Our office provides care for people at home in the following areas.
Stourbridge, Halesowen, Rowley Regis, Brierley Hill, Quarry Bank, Hasbury, Wordsley, Hagley, Brockmoor, Lapal, Amblecote, Wollescote, Withymoor Village, Lye, Wollaston, Wynall, Hayley Green, Hawne, Cradley Heath, Romsley, Norton, Belbroughton, Cradley, Drayton, Bell End, Dayhouse Bank, Broome, Clent, Yieldingtree, Illey, Hawbush, Pedmore Fields, Hunnington
If your town doesn't appear above please check the postcodes below
to see if we cover your area.
DY8 4, B62 9, B63 2, DY9 8, DY8 5, B64 7, B63 1, B63 3, DY5 3, DY8 3, DY9 7, B64 5, DY8 1, B63 4, B64 6, DY9 0, DY5 2, B62 8, DY9 9, DY5 1, B62 0, DY8 2
The wonderful benefits of pets. How Home Instead (Stourbridge Hagley and Halesowen) can help.
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Enhancing home care with a virtual dementia experience
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Home Instead Caring Library
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Craft activities enhance brain health
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Rates of dementia diagnosis compared
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Combining Music with Homecare Visits
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Let's have a chat to
see how we can help