Top 20 Award 2019!!

We are so proud to have received so many glowing recommendations from clients and their families that we have been honoured with a top regional award!! We have been named as one of the Top 20 most recommended providers in the Home Care Awards 2019.

Julia Smith, said: “There is no better recommendation than from the very people who use our service, each and every day. These are independent reviews which are so important to us; they show that we are indeed achieving our mission to change the face of ageing. But we also realise how much the reviews can help when people are looking for care for a loved one and they can trust that they are genuine, honest reviews. is the Trip Advisor of the home-care industry. The independent review site lists all registered UK home-care providers and publishes verified pieces of independent feedback, submitted by the public. Over 10,000 people post reviews to the site each year and this is the second year that Home Instead Senior Care has placed in a top spot.

One of the reviews of Home Instead St Helens reads: “We are delighted with the service being provided. The caregivers are cheerful, helpful, reliable and professional. The support from the office is very good. It is a relief to know that our relative is being so well looked after. Without this support he would not be able to stay in his own home.”

Home Instead takes a unique, person-centred approach to home care, which benefits both clients and the team. Clients are supported to live as independently as possible, by caregivers that they come to know well.

Amanda Hopkins, reviews manager of, commented: “Good quality home care is essential as it enables people to stay living in their own homes and retain their independence, with their home care worker often becoming their friend and companion as well as their lifeline to the outside world. Home Instead Senior Care St. Helens has shown that it provides high-quality care and we would like to congratulate it on being one of the top home care providers in the North West!”