NICE Guidelines Endorse Home Instead Philosophy

Trevor Brocklebank - Home Instead Chief Executive.
Trevor Brocklebank - Home Instead Chief Executive.

Trevor Brocklehurst expert input to the NICE panel

This week the National Institute for Health and Care Excellence issued its first ever set of guidelines for home care for older people (surprised it’s taken this long? So am I). At Home Instead we were particularly interested in their publication as Trevor Brocklehurst, our Chief Executive, had been asked to give his expert input to the NICE panel.

Well, we’re delighted to say that they have identified as best practice much of what we think makes Home Instead special. For example, they suggest...

• Each person should have the same homecare workers so they can build a relationship – something we already achieve by assigning each of our clients their own regular CAREGivers

• Homecare workers be given enough time to do their job properly – at Home Instead all our visits last at least an hour, not the inadequate 15 minutes delivered by so many other providers.

• Services should support the aspirations, goals and priorities of each person – we agree, which is why we spend time understanding not just our clients’ needs but each of our clients as an individual. How else can you deliver the “person-centered care” the NICE guidelines endorse.

We welcome these guidelines and hope they drive up standards across our sector. We’re also proud that the Home Instead model already meets, and in many areas exceeds, them. Perhaps this why 96% of our clients would recommend us to friends and family.