Looking for Feedback

The General Election wasn’t the only recent opportunity for people to have their say. Last week we ran our annual PEAQ survey.

Every year we ask Smith and Henderson, an independent market research company, to talk to all our clients to find out just what they think of the service we provide.

And, because we believe taking care of our staff is the best way to ensure outstanding care for our clients, we also ask Smith and Henderson to survey all our CareGivers and office team.

Since all the results are completely confidential we know that any feedback we get is honest and therefore extremely useful to us in improving our service still further.

Now, all we have do is wait for the results which will be available in a few weeks. Last year's were really positive so we’re hoping this year's will be just as good. We’ll post the detail here as soon as we have it.

Last Year's headline results
Last Year's headline results