Perhaps the best way to understand the kind of care we provide is to hear what one of our CAREGivers has to say about their job. Here's Katie's thoughts on being a Home Instead CAREGiver...
"I got involved because I wanted to do a job that I would care about, one where I actually made a difference to another person. Working with older people appealed because I feel they often get overlooked which I don’t understand as they have so much to share."
"My favourite part of the job is hearing all about my clients' lives and building a real relationship with them over time. This is why I feel so lucky to have found Home Instead. They really do give you the time to deliver high quality care, letting you give each person the time they deserve. It’s not just about fulfilling basic needs, it’s all about making that person feel valued as well as keeping them healthy and as independent as possible. In the end it just comes down to enjoying the time spent together.
For example, I’ve been visiting Frances for about two years now. She’s a joy to care for because she’s such good fun. We always have a good chat whilst I help her to get ready for the day. Frances has lots of stories about the things she’s done during her life and she has a great sense of humour. She’s very independent and it’s lovely helping her to achieve the things she wants to do for herself. Because I visit her regularly I know the way she likes things done and she knows she can ask me for anything. Frances always says that she feels her CAREGivers are just like friends which is lovely to hear because I feel the same way too.
I used to work in an office and often got really bored, just sitting at a desk all day. I love that, working for Home Instead, I’m out and about in the community working with a variety of people. No two days are ever the same as every client is different both in the kind of support they need and the kind of person they are. From helping someone to get ready for bed to playing scrabble over a cup of tea I find it all really rewarding. Before I started I was bit nervous about doing what’s called personal care, things like helping someone have a shower, but as soon I actually did it I found it wasn’t a big deal at all. When you get to know the person you just want to help them, that’s all there is to it.
I really, genuinely enjoy my job and my clients and colleagues are all so lovely. Best of all I feel that I'm doing something worthwhile with my life, rather than just working to pay the bills."