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Field Care Supervisor

Blyth Full-time Circa - £22,000 Competitive Closing date: 01/10/2021
Company Description

Are you looking for a challenge and a new opportunity? Our whole team share a passion for delivering high quality home care with a focus on helping our clients stay at home and be as independent as possible. We are rated 'Outstanding' by the CQC and are looking for someone who shares that passion to join our team.

As a Field Care Supervisor you will help take our business forward and further grow our home domiciliary care service.

You will build and maintain great relationships with clients and support our CAREGivers to provide the best possible care.

As a bit of background, Home Instead is the leading provider of relationship-led care and companionship services for older people. Our clients ‘live well their way’ with the support we provide, allowing them to remain in their own homes, where they want to be. With minimum visits of an hour duration, award-winning training and an excellent reputation we are immensely proud of the quality of care we provide.

So why not get in touch? You could help us to deliver our award-winning care and companionship services for older people in Morpeth, Ponteland, Wideopen, Cramlington, Blyth and surrounding areas. Our office base is in Blyth but you will be out and about in the communities above too.

Job Type: Full-time (weekend and evening work is required from time to time).

Job Description

Job Type: Full-time (weekend and evening work is required from time to time).


As a Field Care Supervisor you will:

  • Build and maintain great relationships with clients
  • Support our Care Manager to keep in touch with clients and their families, undertaking Quality Assurance and Service Reviews, following up queries and working to ensure everything is ‘just right’ for clients and their families.
  • Meet prospective clients to develop outcome focussed care plans to help our clients get the most out of life!
  • Be part of the out of hours On Call team.
  • Have excellent keyboard skills and be able to type up care plans etc.
  • Be confident in talking to a range of other professionals and get to really understand and be able to explain your client’s needs.
  • Update client care plans, audit activity logs and MAR sheets alerting Care Manager to any issues or concerns.
  • Maintain accurate client and CAREGiver records on Electronic System
  • Maintain confidentiality at all times for all Home Instead Information, including client, caregiver & office data

You are likely to have Health and Social Care QCF Level 2/3 or be willing to work towards this AND at least 1-2 years experience in the care sector delivering a wide range of personal care. You will also have a passion for delivering the highest quality care to our clients and helping them to live independently and happily in their own homes.

The successful candidate will also be:

  • Confident on the telephone talking to a range of people.
  • A clear and effective communicator
  • Personable and able to build relationships with people
  • A great team player with excellent organisational skills
  • A self-starter with initiative and tenacity who is willing to go the ‘extra mile’ for your clients
  • A driver with access to a car
  • Willing to learn
  • Self-aware and a problem solver
  • People focussed with a desire to deliver the best possible service
  • IT literate and comfortable with Microsoft Office Suite
Additional Information

    If you have a passion for caring and the motivation to help us achieve our ambitions, we would love to hear from you.

    If we get an exceptional candidate we may interview before the closing date so please apply early if interested.

    We encourage applications from all sections of the community as we want to reflect the neighbourhoods in which we work. Home Instead Senior Care is committed to safeguarding and promoting the welfare of adults and expects all staff to share this commitment. This role is subject to DBS enhanced disclosure. 

    Field Care Supervisor – Benefits of working with us:

    • Job fulfilment, a great place to work, in a brilliant team with great career prospects – where we make a difference every day to our client’s lives!
    • Salary circa £22,000 (depending on experience).
    • 28 days holiday including Bank Holidays
    • Pension Scheme
    • Employee Assistance Scheme - a free and confidential service providing you & your family with professional advice, useful information, resources and counselling to help you balance your work, family and personal life. 
    • Home Instead Benefits – discounts on a range of goods and services
    • Training, development and career opportunities - second to none.


    I'm Interested!
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