About Us

A very warm and heartfelt welcome to Home Instead South Devon.

We are here to help you and your family through what can be a very emotional time.
At Home Instead South Devon we are committed to reducing the stress that inevitably comes with looking after an elderly loved-one in their own homes, when they are not able to do so themselves. We want to give you the peace of mind that the person you care about can lead a dignified and rewarding life, in their own home.

We are Douglas and Kate Neagle and we are the new owners of Home Instead South Devon. We became involved with Home Instead and took on the business, because of our own personal experiences and our subsequent passion for providing outstanding homecare.

We both have a professional background in education, having both worked in secondary schools. After successful teaching careers, we started our own family, and now have two beautiful young children. Having been unable to find childcare provision that we were happy with, we started our first business, a day-care nursery.

In a similar vein, we have both experienced the loss of family members, and unfortunately were unable to find adequate homecare solutions to meet their needs. We found that the so-called ‘care’ was often brief, task-focused and impersonal, but maintaining jobs and having to travel long distances to visit, meant that we were unable to find another solution.

It was only when we found ourselves in this situation that we really appreciated how difficult it was to find the right care. After extensive searching, we now know there is a better way – the Home Instead way. We are able to bring our collective experience, commitment to professionalism and the understanding of the needs of our clients and their families to ensure that the people that we care for are treated with respect, dignity and continue to live a stimulating and independent life.

We cover Torbay, Dartmouth, Totnes, Newton Abbot and their surrounding areas. Our services are flexible and cover non-medical care such as companionship, home help, personal care, meal preparation, local transportation, post-hospital care and medication reminders. We match our CAREGivers with our client’s interests so that they have the continuity of the same person visiting and common ground on which to build a relationship. We visit for a minimum of one hour and can provide up to full 24/7 support. Our CAREGivers are carefully selected for their compassion, empathy and reliability and with our training, are able to meet the changing needs of our clients.

We offer bespoke and specialised services to clients with Dementia, with accredited and in-depth training in this area. Importantly, we recognise that our work not only assists our clients in maintaining and enhancing the quality of their lives but gives reassuring confidence and peace of mind to their families.

What makes Home Instead different?

• We turn up on time - every time
• Continuity is important and we send the same person wherever possible. We would never send a stranger
• Our CAREGivers have the time to develop a meaningful relationship when providing care with dignity and respect
• Our CAREGivers encourage, stimulate and assist clients in a variety of day to day activities to maintain their independence and improve their quality of life
• Our CAREGivers do not wear uniforms and look like family or friends who are visiting or taking clients out for a trip
• Our business is personal. We are proud of our growing local reputation for providing an excellent service and will never compromise our standards

Please look at our services, the awards that Home Instead has won for care and do not hesitate to call us if you have any questions.

We look forward to being of service to you.