Helping you stay living comfortably at home.

We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.

With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.

Care Services

Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.

Meet the team

Rachael serves as the owner and Registered Manager of Home Instead. With a passion for providing exceptional care and support, she leads a compassionate team committed to enhancing the lives of adults who wish to remain living in their own homes.
Rachael Griffiths
Owner and Registered Manager
Gareth, the Operations Manager is a dedicated professional overseeing the smooth functioning of the business to provide exceptional care services for our clients and a valuable experience for our Care Professionals.
Gareth Hughes
Operations Manager
Josh is our dedicated Head of Compliance. With a wealth of experience in ensuring regulatory adherence and upholding industry standards, Josh is the cornerstone of our commitment to excellence.
Josh Lewis
Head of Compliance
Hele-Kai, is our enthusiastic and seasoned Recruiter. She excels at finding compassionate Care Professionals who provide exceptional in-home care for our clients.
Hele-Kai Valtenberg
Recruiter
Julie is our highly efficient Administrator. She is also responsible for overseeing aspects of finance, invoicing and payroll.
Julie Church
Executive Administrator
Gabby is one of our Care Coordinators who is also a Field Supervisor. She works hard to ensure that our Care Professioals are matched to our Clients.
Gabby Walker
Care Coordinator and Field Supervisor
Natalia is one of our Care Coordinators. She plays a pivotal role in ensuring that our clients receive the highest quality of care tailored to their individual needs.
Natalia Lowe
Care Coordinator
Rachel is an experienced professional in the care sector, she oversees and supports our Care Professionals to ensure exceptional in-home care for our clients as a Field Supervisor.
Rachel Lawley
Field Supervisor
Gillian is our meticulous Compliance Support. She is dedicated to ensuring adherence to regulatory standards by auditing visit notes, activities and medication administration records.
Gillian Hughes
Compliance Support
Lucy-Olivia is our dedicated and passionate Community Engagement Lead, bringing people together to create meaningful connections and enhance the lives of people in our community.
Lucy-Olivia Thacker
Community Engagement Lead

This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.
Eileen, Client
I am very happy with the support, care and kindness I receive from all the staff of Home Instead.
B.M, Client
Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.
Steve, Client
Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.
Bridget, Clients Family

Shrewsbury, Ludlow and Oswestry

Suites 8 And 9 Leaton Forest Offices,
Leaton Knolls,
Shrewsbury,
SY4 3HX

Schedule a call

Areas and postcodes we cover
Our office provides care for people at home in the following areas.

Atcham, North Shropshire, Oswestry, Shrewsbury, Shropshire-Powys Border, SouthShropshire

If your town doesn't appear above please check the postcodes below to see if we cover your area.

SY9 5, SY10 8, SY21 8, SY8 2, SY5 8, SY11 4, SY4 4, SY4 2, SY7 8, SY5 9, SY2 6, SY2 5, SY8 1, SY3 0, SY12 9, SY6 7, SY3 8, SY5 6, SY10 7, SY15 6, SY5 0, SY3 9, SY8 4, SY5 7, SY12 0, SY4 3, SY4 5, SY4 1, SY10 9, SY21 9, SY6 6, SY7 9, SY21 7, SY11 1, SY1 1, SY3 5, SY1 3, SY1 2, SY3 6, SY3 7, SY1 4, SY11 2, SY8 3, SY11 3