The Home Instead team at Shrewsbury, Ludlow and Oswestry are proud to provide expert home care across the area.
We’re here to help the local community, providing care and support to allow individuals to lead fulfilled lives in safe & familiar surroundings where they feel most comfortable.
With round the clock support from the local Home Instead office, our dedicated team of Care Professionals provide a range of in-home care services across the area. We’re a friendly bunch, so give us a quick call, and we’ll see what we can do for you or your loved one today.
Care isn't always an easy topic. We will help you make an informed, compassionate choice for your loved one.
Rachael serves as the owner and Registered Manager of Home Instead. With a passion for providing exceptional care and support, she leads a compassionate team committed to enhancing the lives of adults who wish to remain living in their own homes.
Owner and Registered Manager
Gareth, the Operations Manager is a dedicated professional overseeing the smooth functioning of the business to provide exceptional care services for our clients and a valuable experience for our Care Professionals.
Candida, the Head of People Experience at Home Instead, is passionate about fostering a positive and inclusive workplace environment where every employee feels valued and supported.
Head of People Experience
Rachel is an experienced professional in the care sector, who leads the Client Experience team at Home Instead, ensuring unparalleled satisfaction and support for every client.
Head of Client Experience
Sam is our Care Coordinator. His time is spent crafting schedules to ensure seamless care for clients and Care Professionals alike.
Hele-Kai, is our enthusiastic and seasoned Recruiter. She excels at finding compassionate Care Professionals who provide exceptional in-home care for our clients.
Lucy-Olivia is our dedicated and passionate Community Engagement Lead, bringing people together to create meaningful connections and enhance the lives of people in our community.
Community Engagement Lead
Gillian is our meticulous Compliance Coordinator. She is dedicated to ensuring adherence to regulatory standards by auditing visit notes, activities and medication administration records.
Gabby is our Field Supervisor. She oversees and supports our Care Professionals to ensure exceptional in-home care for our clients.
Julie is our highly efficient Administrator. She is also responsible for overseeing aspects of finance, invoicing and payroll.
This is a company whose staff really do care on a personal level and who are client orientated, providing stimulative activities, conversation and going the extra mile to help client and family.
I am very happy with the support, care and kindness I receive from all the staff of Home Instead.
Home Instead have an experienced caring team that far exceeds in quality anything we experienced from other agencies at this point of service.
Home Instead have been looking after my father for a few years now, without them we would not be able to manage having him living in his own home. They are always bright and cheerful and Dad enjoys seeing them.
Bridget, Clients Family
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