Our clients and CAREGivers have recently participated in a survey about our service, it is crucial for us as the Number 1 Care Provider in the UK to get the relationship between Client and CAREGivers correct.
We are overwhelmed with the results for us in Sheffield, and we are pleased to announce that:
100% of our clients said that their CAREGiver takes an interest in them as person
100% of our clients said that their CAREGiver was properly introduced before they started the work
100% of our clients rated the service as good or excellent
100% of our clients said their CAREGiver was well matched to their needs!
Further to that we have many highlights from our CAREGiver results as well; a few of these are listed below:
98% of our CAREGivers would recommend Home Instead Senior Care’s services to a friend
98% of our CAREGivers said they are given enough time to deliver desired levels of care to clients
97% of our CAREGivers are proud to work for Home Instead
93% of our CAREGivers felt they were well matched to their client
Bryn Evans, the owner of Home Instead Senior Care Sheffield said:
“ We are delighted with these results and as ever there are only small differences we can do to make our service even better, this is why we commission an independent survey to ensure we are keeping with our mission- ‘ To change the face of ageing’”
“The team at Home Instead Senior Care Sheffield is certainly making a different on a daily basis”
Are you are looking for care for a loved one? Please do not hesitate to give us a call on 0114 250 7709 to find out more information about our services.
6 Shirley House, Psalter Lane, Sheffield, S11 8YL.