Meet the team


Franchise Owners - Bryn & Jill

Bryn & Jill - were one of the first Home Instead Senior Care Offices to open in the UK.  ‘We first opened our offices in July 2006.  At the time we had only 2 employees.  Today we employ over 170 full and part-time employees.  Our aim when we began was to try and make a difference to the quality of care provided to all the individuals we care for. We aim to only employ specially chosen individuals to ensure the best quality of care is delivered. We truly feel that dignity and independence can be one of the most important things to any person who wishes to remain in their own home.  Since we started the business we have provided quality care for over 1000 individuals and when we receive letters of thanks there really is no better feeling’.  Bryn and Jill are happily married and live in Barnsley.


Head of Care

Lorna joined the Home Instead Senior team as the Care Manager in Barnsley in May, 2016. In July of 2020, Lorna became Head Of Care, managing care decisions across the franchises to bring a singular vision for the future.

“I am very pleased to be joining Home Instead Senior Care and I am looking forward to meeting all the CAREGivers and Clients.

Previously, I have worked as a qualified social worker and in social care and I am now looking forward to my new role as Head of Care for our three franchises!"


Head of People - Alison

I joined Home Instead in 2015 having already worked with Jill & Bryn on various projects in my previous role.  Having worked 20 years in the legal sector I felt a change in direction and a new challenge was just what I needed.  After meeting the rest of the amazing team and learning more about the great work Home Instead do in improving the lives of the elderly, vulnerable and socially isolated in our area, I was sold!

Finding the right CAREGivers to help our clients who have both the heart and patience to care is something I am passionate about.  When recruiting CAREGivers I always think of my own Grandmother and the type of person I would have wanted to help her in her later years.   It is also very important that as a team we support our CAREGivers in the fantastic work they do, not only with regular supervision meetings and training but by ensuring that our door is always open for a cup of tea with a big smile and a listening ear.


Accounts Manager - Bernice

Bernice - works directly with Bryn the franchise owner and together they manage the day to day book keeping, accounts and wages. Bernice has a background in accountancy and book keeping and ensures that both clients and CAREGivers queries are answered quickly and efficiently; she is an integral part of the team.

Bernice is originally from South Wales and now lives in Barnsley with her two young children. 


Acting Care Manager and Staff Coordinator - Sarah

Sarah is the staff coordinator for the south sheffield office. Sarah began her Home Instead journey in April 2012 as a CAREGiver for the North Sheffield office. In the summer of 2013 she helped out in HR before becoming Field support for North Sheffield. In February 2016 she joined the South Sheffield Team as staff coordinator.

 “I originally came to work for Home Instead to gain some experience in the care industry, fully expecting to move on after a year or so, but here I am 5 years later. Nothing could have prepared me for the amazing journey I have had so far with Home Instead. It is a wonderful feeling coming to work knowing we are improving the quality of the lives of our clients, and I can’t wait to see where the rest of this journey takes me”

 Sarah lives in sheffield with her family and cat, Popsy and golden labrador, Meg. She is a big Sheffield Steelers fan and enjoys spending time with her family and friends


Recruitment & Engagement Coordinator

We have very recently appointed Cheryl as our new Recruitment and Engagement Coordinator!

“I have really enjoyed my time as a CAREGiver for Home Instead Senior Care. I want to take the next step in being able to help our amazing CAREGivers, and there is no place better for me to do that than in HR.

As I have worked as a CAREGiver for some time, I bring all the knowledge and understanding with me to the office to ensure I do my best to recruit and support CAREGivers!”


Field Support - Reita

Reita joined HISC in August 2015 and became Field Support Sheffield South in March 2017. Previous to this Reita worked in school and nursery education whilst her children were young. As her children grew into teenagers and as a single mum she decided to supplement her income with care work after seeing an advert in the local church newsletter.

“I mainly enjoy solving problems for our clients, whether unblocking a drain, making phone calls or reassuring them about medication. They are all so lovely and grateful and no two days are the same. Recently my most unusual task was to bathe a tortoise”

In my spare time I enjoy spending time with my extended family, we enjoy getting together for trips and picnics. We recently had afternoon tea on a canal boat cruise in Cheshire. At home I socialise with friends, embarrass my teenage children and enjoy reading and gardening. Weekends can be busy as my significant other lives on the Wirral and is a tri-athlete. Occasionally I join him outdoor swimming for part of his training.


Field Support - Elaine

Elaine is one of the Field Support team in Sheffield South. She started working as a CAREGiver for Home Instead in July 2014. Elaine was returning to work as her family were growing up and after researching she liked the idea of minimum call times of 2 hours, enabling a carer to really build a strong trusting relationship with their clients and that this was the place for her to apply her care experience to a different age group.

During 2016 Elaine was promoted to a Senior CAREGiver and November 2016 was offered the Field Support post.

“I am so proud to be working for such a highly reputable care company. My own personal journey with the company has allowed me to rebuild my confidence and I am proud to go home each day knowing I have made a difference and helped to improve the quality of so many people’s lives.”

In the little spare time Elaine has, between bringing up her 3 boys, she enjoys reading, crafting and cake decorating.


Marketing Assistant- Leon

On the 20th July 2020 our new Marketing Assistant Leon joined us to begin his year long Placement from University.

Upon joining Home Instead Senior Care, Leon had this to say: "I am very excited to begin my year at Home Instead Senior Care, where I will aim to uphold the incredible support given to both CAREGivers and clients by the current hard-working and friendly office team. I am eager to apply my university learning to a real world business environment, and I am therefore extremely grateful to Home Instead Senior Care for offering this invaluable opportunity."


Accounts Assistant - Pauline

Pauline is a CAREGiver that recently joined the office staff as the Accounts Assistant. Pauline was adamant to remain as a CAREGiver as well, saying: 

"Looking after my clients is so important to me - I wouldn't give it up for the world. The feeling of helping people on a day to day basis is really what makes me happy. I can't wait to join the office staff as the Accounts Assistant. I look forward to the challenge." 

We are delighted to have Pauline here as the Accounts Assistant and we truly thank her commitment to our clients.

CAREGiver pouring sugar onto scales as elderly lady laughs
CAREGiver looking at a cook book with elderly lady