Home Instead Senior Care The Queen's Awards for Enterprise: Innovation 2016
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What People Say About Us

"I can't thank you enough for all your support, assistance, help, compassion and all the care and friendship you have given me. I certainly couldn't have done anything without you." S.B. (Client)
"I am writing to thank you for caring for my mother for the past three years when she was suffering from dementia. My mother’s wish was always that she remain in her home and have her independence until she..." S.T. (Clients son)
"I would like to thank you and your team your team for the exceptional care provided for my mother.Having used other care agencies I can honestly say that the service, level of care and compassion that your company..." DS

"Home Instead are great. Mum wouldn't be at home without the help and care from the staff. They have formed great relationships with mum and I feel we have the support we need from Home Instead. They have proven to be a genuine and caring company that we can trust and rely on."

G.T. (Relative)

"The carers are caring, thoughtful people who do all they can for the clients and giving help in every way. Nothing is too much for them, they do all kinds of work. They are people giving help and encouragement to their clients. I could recommend them to anyone, I could not manage without them."

H.B. (Client)

"Efficient. Prompt. Courteous and will go the extra mile."

E.E. (Client)

"As my husband's carer and having just left hospital after a hip replacement, we needed extra help to enable us to manage at home. I can thoroughly recommend this service. The ladies who came are caring and considerate and nothing is too much trouble. We look forward to seeing them every day!"

N.S. (Client)

"Very caring ladies, they make sure I have food in my fridge and they make sure I'm dressed every morning, I get washed and dressed now. They encourage me to pay my bills, electricity every three months. Thanks."

W.K. (Client)

"Excellent carers and management team. The team do everything they can to help fit their services to what is needed to support my disabled elderly parents. The management team regularly check that all is going well and I feel that I only have to ask the individual carers and they will try to do."

J.H. (Daughter of client)

"We as family would like to take this opportunity to thank yourself, David and especially Karen for help whilst my mum was in your care. We had experience of several home care teams and Home Instead was by far the best we had. The care and companionship that Karen delivered could not be equalled and we would not hesitate in recommending your services to any family needing help through a difficult time. Once again thank you so much.  "


"I would like to thank David, Shelley and the team of carers at Home Instead for the truly outstanding care my mother has received during the last few weeks. Nothing has been too much trouble and the carers have really gone the extra mile. My mother regards them as personal friends and has really looked forward to the visits. I would recommend Home Instead to anyone without reservation. Thanks again."


"I would like to thank Home Instead for their professionalism and the level of care provided to my father. "


""I am bowled over by how good the carers are and how good the service is.  It is like having two more members of the family.""


"Though sadly we did not use Home Instead for long, our experience has been excellent. The company was efficient, very caring and certainly went the "extra mile". The staff were endlessly patient and understanding of the difficulties involved when working with elderly people. They were always pleasant and helpful. I can't recommend them enough."

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