Home Instead are extremely proud to have been awarded Best Employer in Care due to the amazing feedback given by our CAREGivers. In fact, during our recent Pursuing Excellence by Advancing Quality (PEAQ) survey, 100% of our team said they understand why Home Instead is different from other care companies; would recommend Home Instead to a friend and family member as a place to work; would recommend our services to a friend; and are proud to work for us.

In addition to the glowing recommendations from our team, 100% of our clients say that their CAREGiver takes an interest in them as a person; rate our services as good or excellent; say their CareGiver is well matched to their needs; and makes a positive difference to their lives.

Home Instead delivers the highest level of care and has been awarded The Queen’s Award for Enterprise in Innovation due to the exceptional care we provide and our unique approach. We are the only care company to have ever been awarded this. In addition to this, and to ensure that all of our CAREGivers meet these high standards, all join our in-depth induction programme which has won the prestigious Princess Royal Training Award.

For anyone that is wondering why Home Instead won the Queen's Award for Enterprise for Innovation and the enormity of the award - please take time out to watch. The 5 minute video celebrates what this is about.


“ "It was great to meet Jess and to have the chance to talk to her. Everyone seems to be settling in now, and it is very reassuring to know that regular, sensible and intelligent help is at hand." ’’

Mrs W

Quite simply, this is the best company I have ever worked for.

Mrs T

People genuinely care and really understand what families face when their loved one has dementia. We couldn't be more pleased with the service we receive.

Miss P

Thank you again for the entire team's care and concern for my parents.

Mrs T

The beauty of this service is that you talk to us all of the time.

Mr B

Thank you for the excellent meeting.. It was very appropriate and I got to understand the Home Instead passion for making senior care personal.

Mr G

Having met you and having had the chance to sit down at lunch with Keith a couple of times over lunch, I think you are undertaking care from the correct perspective and doing a really good job at it. Keith has been a pleasure to have around and I felt really at peace knowing that my father was in such good company.

Mrs H

Many thanks for your help and for your flexibility....we really enjoyed the company of our caregivers; they were kindness itself.

Mr H

Mum really loves Antonia and regards her as an old friend ..... good work, we're very pleased. Thank you.

Toni P (Daughter)

Our family would like to say a massive thank you and to let you know how happy we were with the Home Instead service and all the team members. My Dad suffered from Alzheimer’s, Bowl, Prostate Cancer and a number of other ailments.

The Home Instead Team provided the most amazing care for my Dad and much needed respite for my Mum….I really don’t know how we would have coped without their support and professionalism along with the extra special kindness showed towards my Dad.

The Home Instead Team (especially G & C) built up a strong relationship with my Dad, that was based on trust and friendship, which allowed my Dad not to be housebound and enjoy life to the full until the end.

Mrs P

“We are very grateful to Home Instead for the support given to our father over the last couple of years to help him stay in his own home for as long as possible. Key qualities included taking great care to match carers to Dad’s personality and flexibility to respond to changing requirements. We found everyone we dealt with very professional and understanding, and would not hesitate to recommend them”.